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Bob,
You are referring to a completely different situation. What I was referring to is when I make a call to them, not when someone calls my house. I use the "operator" thing when I am trying to reach a live person. Now I have had gazillions calls to my home from "John, from the Lending Mortgage, or John, from the Mortgage Network." I listen, then it says "press one to speak to a live operator" So I press one, a live person comes on and I say "If someone from your company calls me one more time, I'm going to sue". "I don't have a mortgage". They always apololgize and connect me to someone who tells me "your number has been removed". Want to know how many times "my number has been removed???" I've counted. 15 so far. No more. I just hang up when I hear "Hello, this is John from the Lending blah blah blah!!!!" |
The Don't Call list
Hi Mel:
Don't you have your phone number on the national Don't Call list? Mine is on there and also on our state Don't Call list. In MN, only charities and political parties can call when you are on the list. I don't know how it is in New York where you are. Sometimes a sales call will slip through anyway and I usually just hang up. I am not a rude person, but....enough is enough. Shirley H. |
This is going to sound awful, but whenever I encounter an automated system and I have the option of going to 'purchased additional services" or 'billing' or anything that might make the company money...I push that prompt or say their little secret words....then I usually get a human...sometimes I can't understand them tho...it is probably me.
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That my trick too. :) Some times there is just no other way. If going to "Sales" doesn't work, and it hasn't worked to pretend not to have a touch-tone phone, you're sunk.
rose |
Quote:
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I am absolutely on the National No Call List.
Doesn't make a hoot of difference does it?? Oh, John just called again, with his little robot voice, saying "Hello, this is John from the Mortgage Network". If I ever meet John, he better watch out!!!!!! lol Melody |
I think most apts should have a reminder call especially the ones set a few months previous. I do feel these docs make so much money to hire a 10 dollar an hour secretary would not be to hard. What bothers me more is that the docs hire people who have no idea what there doing. Its like I asked what an ssep was and no one could tell me at the office. Or when the staff says ignorant comments and I have heard it all. There are many wonderful docs and staff which help so much. It really lifts my spirits with a nice nurse or makes me feel more reassured with a staff who knows what there talking about but the ones who don't really stick out.
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Daniella:
You think Doctor's offices hire people who don't know anything?? When Alan was in the hospital getting his first 5 rounds of IVIG, I casually walked over to the nurses station and there was a doctor sitting there. (he was a doctor, I checked). I wanted some info on the IVIG process, as this was his first infusion. So I asked the doctor "can I ask you some questions about IVIG and gammaglobulin???" His reponse "what's IVIG"???? oh brother!!!! Melody |
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