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Old 03-08-2008, 09:36 AM #1
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MelodyL MelodyL is offline
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Join Date: Aug 2006
Posts: 8,292
15 yr Member
MelodyL MelodyL is offline
Wise Elder
MelodyL's Avatar
 
Join Date: Aug 2006
Posts: 8,292
15 yr Member
Default Need your help

Alan's nurse is a very nice lady. She comes very month for the infusion. Today is the infusion. She has had difficulty using the pump so she has not been able to use it. She had gone to a medical conference and the Gemstar people were there and she asked them for an instruction manual and they wanted to know the number of the pump. Of course she didn't have it on her.

So she just came and she had this tubing gauge thing and she will be using this. Alan has had absolutely no problems with her infusions. Thank god for that.

I figured I would go online and print out some instructions for the Gemstar Infusion pump. On the pump it says HOSPIRA.

Now here's my problem. I went online to find instructions, and could not. Perhaps I am not asking the write questions in the search engine. I typed in "Instructions for using a Gemstar Pump?? and similar words.

All I get is sites telling me "there are no online instructions, just a cd rom available upon request"

I'm thinking (for the next infusion), I can call his infusion company and perhaps they have the instructions??

I know I should have done this.

Actually, of all the nurses he has used over the past year and a half, only one or two knew how to use the pump. It's a little portable pump.

Do any of you know where I can download the instructions for the Gemstar Hospira Infusion pump.
There's isn't even a phone number on the pump that I can call.
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UPDATE UPDATE UPDATE.

I answered my own question (at least I think I did).

I went to this site:


tried to download the instructions manual, learned you have to have a customer number and email address, tried to register and no one is there on Saturday.

I phoned them and left a detailed message.

So hopefully, before the next month's infusion, I shall get the instructions either by being a customer of their website and then I can access the info, or they will mail it to me. (hopefully).

Anybody else ever have this problem??
http://www.hospira.com/Products/Gems...ionSystem.aspx
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