OK....I kinda, shorta thought I had medical trauma PTSD but was/am in denial because of other more dominate medical problems/conditions/issues.

Come to find out I was diagnosed with PTSD yearsago.

A non medical rep., looked into my file and said hey...your history doesn't show any treatment....so I am going to take PTSD diagnoses out of your file...

Wait what? No question on how are you dealing with....no don't go see a medical professional, not even to see if the diagnoses was correct...just oh, I am going to erase it from your medical history.....

I would be asking those questions of the place that you were at when it happened..
Drs office , state agency, ???

- where were you , how/why did the person have access to your files?

Why was that person looking in your records?
What authority did they have to be looking at your records?

I echo all of what Jo*Mar has asked.

What sort of non medical rep had access to your personal information?

Yeah if I feel better I will call Monday. Thanks