How do I get rid of Browser Hijack?
 

I never use Internet Explorer, we use Mozilla.

When we run a virus/spy-scan, this thing pops up

BROWSER HIJACK INTERNET EXPLORER SETTINGS HIJACK. We do the scan, it gets rid of this, but ten minutes later, if I did another scan, THERE IT IS AGAIN.

It's in the registry.

We use Super Antispyware Professional.

I went to google and tried to find a way to get this thing out of my computer but it's over my head.

Oh, when we first run Super Anti Spyware, it pops up saying

"WE HAVE NOTICED THAT THIS IS TRYING TO CHANGE YOUR HOME PAGE (on IE). Allow change? Block change?

I select Block Change.

Then I run the scan.

Makes absolutely no difference. This has been there all week. No matter how many scans I do, the Hijack thing is still there.

Anyone know how I can permanently delete this Browser Hijack thing?

Much Appreciated.

Melody

I was told by a computer literate friend that besides an antivirus you need a great "maleware removal" program He told me to get Malwarebytes.... you can download it free at www.download.com it is the cnet central site. just search for the name Malwarebytes and it will be right there to download. It sure made a difference in my computer and it runs fast again too.

Hi. Thank you very much for the information.

I went to the link, tried to download the free malwarebytes program, when all of a sudden, my anti-virus program alerted me that this was a potentially dangerous program that contained adware and spyware.

It gave me the option to allow or to block. I chose block because honestly, I didn't know what else to do.

More advice is welcome.

melody

Malwarebytes is a safe program you can OK it.

Your Super Antispyware Professional is probably just on a high setting or for some reason giving a false reporting.
Some are set for high security and ask you to verify everything.

Okay, I'll give it a shot.

Thanks much

Melody

Well, I downloaded it, I ran the scan. It found over 2000 registry errors, it fixed only 100, then it prompted me to BUY IT!!! and then it said if I bought it, it would fix the rest of the errors.

I didn't buy it.

I then ran a Spyware scan and the Hijacker thing was still on my computer.

I give up.

Melody

I have never had mine ask me to buy it for it to fix anything... you did get the program called Malwarebytes didnt you? there are a couple of them to pick from and they do make you buy it to fix problems... I found that one once but now have malwarebytes and it works great

Our Malwarebytes is working well for us. All the free programs, would like you to upgrade. You don't have to. Avast works well for us free, and they want upgrade $$ all the time.

There is a place on the Windows site, that fixes popups. It was years ago a friend had porn ones coming on from a corrupted email picture from a friend. My son found the way to get rid of them from Windows. Try going there and keyword "pop-ups fix".
There is also a way to go into "explorer" and removing it manually, as I did this once. (I picked up a hijack from a ICQ place once) But my son talked me thru that one.

Maybe someone here is brave and can do that for you! I can't recall what I did, as it was over 4 yrs ago! :o

Yeah, I did the Malwarebytes thing. I'll go back and double check.

But honestly, the way my husband goes on the internet all night long and does these surveys and lord only knows what else he does (he loves surveys), and affiliates, and all those things that I absolutely DO NOT understand, but he says "look I just got paid eighteen cents" and I just look at him.

Hey, it gets his mind off of his neuropathy, so what can I do.

I'm not going to go nuts over this, because I know that once I get rid of this, he'll just do more surveys and I'll get another thing.

I will try going to Windows to fix popups. I HATE THESE THINGS. I get these all the time.

Thanks much

Melody

Have you tried the WOT browser install?

It color codes what sites are safe and which ones to avoid and easy to set up for IE or FF.

the info page -
http://www.mywot.com/

I've used it for a few yrs now and I think it does help us avoid those bad sites that will cause problems.

I'll look into it. I already have something that pops up (from my anti-virus software), that always pops up and announces "we have tested this site, and it's safe"

Or it will say WITH A BIG X, We have found this to be a potential harmful website". So I don't go there.

But now we're talking about Alan here, not me. He's goes into places I have never heard of.

But I will check out what you linked.

thanks much

Melody
P.S. Jo, did you see my post on my new gadget that I just got. It's a spin dryer that I got from Simply Good Stuff (I think that's where I got it from). go to the Arthritis forum and read the posting. You'll go hysterical.

This thing is the best thing since sliced bread.

it keeps coming back because something somewhere is telling it too. First thing you should do is delete you temp files, cookies etc etc.. A good way to do this is use crap cleaner (now known as CCleaner). It's completely free and harmless and available for free made by a company called piriform . You will have to google it as I can't post links (im new)

After that you should try removing hijacks in Safe mode as in normal mode it can't always remove it and the programs dont always tell you that.

A good way to see if your running something on startup 'inserting' the registry entries again. Just check your startup info and google the names of anything you aren't sure on. (Go to start > run > type "msconfig" without quotes > startup)

If you could post exactly which Hijack it is it may help people help you, as some Hijack entries are coming from a program sometimes in the C:\program files\ folder for example

Sparky:

I LOVE the name Sparky by the way.

I also wish I knew half the stuff you know. Anyway, I can't do what you said to do because Alan OWNS this computer lately and I rarely get to go on. I'm here now because I can't get channel 3 on my tv. I'm posting a thread on that right now.

Thank you very much for all the info you provided. When I get a chance, I'll go and do it.

Melody