temper went up again
 

just enrolled in autopay for my credit card. I spoke with four people. I realized she authorized a payment the day before the cycle ended. I called back and got a total idiot whose accent was so thick I hardly understood. what a dope.
I asked to get me another agent. She was superb and did what was necessary.
I asked to speak with her manager to tell my experience. I told the manager how wonderful Jessica was and how lucky they were to have her. I told her the second person was a total idiot besides being hard to make out what she was saying. I also told the first made a gross mistake. The manager thanked me for taking the trouble to call and she would look into the other two people.
I don't have patiences for idiots.

Glad you had praise and took the time to talk about Jessica.

Many wont do that.

Donna

i was so lucky to get Jessica. Now I am trying to make my life as less complicated as possible. I pay my rent and electricity through click pay that automatically takes money from my checking account. my spectrum and heath insurance automatically goes to my credit card. It is great.
love,
bobby

That is good Bobby.

I like some of my bills going straight to my credit card
also. I would also send my utility bills to it but it would
make my husband Dale mad. HE doesn't want them
on that. SO I pay by check.

Donna :hug::grouphug:

Some credit card companies give you 2 choices

pay the minimum or
pay the entire thing off each month.
We do it that way our credit cards are from capital

one and we earn interest with each purchase. 1.5%
I get a check for $100 dollars every few months.
We have never paid any interest to capital one

because we pay off the balance each month automatically.
I hardly write any checks these day.

It is nice doesn't take too long to balance
the account. Hubby took over the check book
because I was overwhelmed.
bizi

I AM Bipolar 1. I feel very close to you after reading your post. Today I had VERY similar experiences v.i.a email AND phone contact........3 TIMES ! Like you I have NO patiencde for idiots. The "accent thing" is getting more and more common. What the **** is someone so hard to understand doing customer service ? Doing business on the Internet sure is a mixed bag of tricks. I don't know if it's worth the trouble. My experience is that about one third of the time, something goes wrong.

i feel close to you.. I must admit some of the accents I really enjoy and ask where they are. Some are sharp. Hopefully I will forget soon that last moron.I did report her and asked Chase why they hired an idiot that you couldn't understand which would have been worthless anyways. I did give high praise to another who took over and when they are special I try to tell their manager.
I need the internet now to get food, get books, use amazon etc.
bobby

this made me happy. JPMorgan Chase will pay $200 million in fines to U.S. regulators for using WhatsApp to get around federal record-keeping laws

Bobby

You really make some of the best finds on the internet for us.

Thanks for finding that one.

Donna :hug::grouphug:

that is my bank that hires idiots. I have to write Marci a check when I need cash. They just raised the fee to 10 dollars for her to cash the check. rats
love,
bobby

I hate chase bank. They charge a $10-15 dollar monthly fee unless you keep thousands of dollars in one of their accounts.
sigh
bizi

i keep money in checking and no saving account and add to the checking. I don't pay those fees. The jerks even lost my safe deposit box years ago but because I had insured a diamond, the insurance company forced them to get money and finally I got money.
love
bobby

how the hell did they lose your security box????????
glad they paid you for it.
love bizi

can you believe it. they were renovating and didn't notify me. i had gold stuff from my grandmother and grandfather and a gorgeous gold bracelet from my boyfriend.
love
bobby

i don't think i am going to sleep tonite. that medicine has to leave my system.

have you ever tried to make a routine for sleep. like off the tv a certain hour off the computer an hour before "bed time"drink some sleepy time tea.
Have you considered CBD gummies?
just a suggestion. they call that sleep hygiene.
love bizi

i have turned off tv at times. today i didn't have it on at all. if it on, it is always msnbc.. i don't always listen to music. i don't have tea. my computer usage varies. i love information. sometimes i just keep on reading books. i also spend a lot of time cursing that i hardly sleep.
love
bobby
i tried CBD gummies and loved them but they didn't help.

Bobby

Is it because she doesn't have an account there that they are charging
$10 dollars to cash the check for her. I would call the bank and get
this figured out. They might work this out with you if you call and
explain the situation.

Donna :hug::grouphug:

i doubt it. they are too into greed. Marci doesn't have an account there.
love
bobby

What about teaching her to use the atm machine if you gave her your card?
love bizi

she can do that but i need to get ones, tens and twenties and sometimes fives.
love
bobby