FYI...DSL woes...
 

Our DSL has been acting up all day. It finally went down for quite a while.

If you don't see me for a few days...that means it is totally down and not rebootable.

We have rebooted for now, but knowing how computers are...I am just publically stating the situation.

:hug: mrsD

thanks for letting us know so we wouldnt worry at not seeing you posting, and I sure hope they get it sorted out soon.

Cheri

went down
 

once last night.

This is two days after an auto download for QuickTime and ITunes.

I am not getting a conflict screen like I did when I upgraded to IE 7.0.
At that time there was a conflict between a .dll file that was included in the download + our router.

I'll have to have our son look at it again. He fixed the other DSL snafu by finding the duplicate .dll file and renaming it.

I feel like we are living on borrowed time!
this is what happened last time I downloaded an update:
http://neurotalk.psychcentral.com/showthread.php?t=8484

major problems :(
 

it appears to be our computer---

first up are virus/spybot scans

next to uninstall both apple updates.
does anyone know if quicktime is necessary? Can I do that
safely?

we shut down the desktop and now are using the laptop and
so far the
DSL is working. I just can't type fast on this keyboard! :(

i took quicktime off my computer right away. i unintalled itunes after i downloaded songs for lil'monkey. i was shocked at how many processes it makes run. i use media player. i like it. plays tv..movies...

have you tried to fix it by going back to an early date? restore it to then? all you do is copy anything you might need, that you stored after the problems started. then you pick the date to do the restore. any downloads or fixes will be gone and you can start over.

i have att&t dsl. i hate it. it fried my last computer. i was lucky that best buy replaced it for free. i spent a fortune on this one. att&t will make it freeze. drives me crazy.

if you want to do this:

go into accessories

system tools

system restore

then chose restore to earlier time. it will give you a calander. then just pick the date.

whew....
 

Well, this laptop is working okay with the desktop turned off.

And my husband just got a new spiffy HP from work and they gave him a HP keyboard which we just plugged in. Next will be the mouse. I was right into the last minutes of a bid on Ebay--- you know how that can be! Whew.

Now, I have not had problems with AT&T itself. But the router software has
been in conflict with IE 7.0 download. We fixed that last year.

Now my son says to just uninstall the two updates. I've never done a "restore"
before. It gives me the willies...I have to confess.

We have to go out for some errands now, that the bidding is over ( I did win) so
at least I feel good about SOMETHING!!... Later we will think about what to do.
I'll call my son, and have him talk me thru a restore perhaps. Thanks, curious for the recommendation.

Our DSL has been very inexpensive, and we are close to the hub so we get fast enough service for our pokey lives. We are like the turtles on the comcast commercials!! LOL

update...
 

With a little distance to reconfigure our minds...

We came home ready to deal.

First thought-- remove Itunes...this was the easiest.

So I went to control panel and removed it.

Since Ebay was the most common place for the DSL to fall apart, I went
to Ebay and moved around there...no problem,yet.
Before the hourglass was staying on the screen each time I went to a page.
Now it loads quickly...no problemo.

This computer came with QuickTime already, so the upgrade just used that.
But Itunes was hooked into that same upgrade so I guess it piggybacked in. Now even the icon for it is GONERS.
It must have had something on it that conflicted with our router software.
This happened once before, so I tend to think something was similar.
The laptop does not have Itunes on it, either, so it worked fine alone on DSL.

I guess it is best not to put new things on an old (2yrs old) unit. With computers changing so fast, etc...it is just a mess these days.

We ran Avast...no hits. Spybot is next.

Thanks Curious for the advice. I can't remember exactly what day I did the downloads...so I was stumped on that too. <shrugs shoulders>

i'm glad it's on the mend. :)

i had found that adobe had loaded on my computer 6x. wowza...was it a pain to open a pdf file. didn't find that out until i went hunting in programs. they would all try and run at the same time. :eek:

Say,
 

That is interesting, curious.

My husband put an upgrade of Adobe on this unit not too long ago.
I have a devil of a time with Adobe PDFs... many places I visit to find info
for posters are PDFs.

The new one crashed every time. So he took it off.
I am still using the old one I had before, and it is not so terrific either.

Now I will look around to see if I have something like that lurking on the drive!
Maybe, eh?:confused:

go into add or remove programs.

check there to see what adobe has loaded.

i also have made sure my firewall blocks it. i only open it if i need it. it's not on my start up menu.

it's worht trying to find out. also check other programs that have done auto updates.

:hug:

the neverending story :(
 

Well, we are beginning to see that the new computer my husband brought home on Thursday, is the culprit.

His old Compaq ran okay on this router. (he does not remember if he installed the software on it :confused: )

His units are mega mondo extremely encrypted...Gov't issue. As soon as he
plugged in this morning, I went down. So he brought it in this room and plugged it right into the router... DOWN again.

We did not expect this. And he doesn't know if he can load the router software into his unit until he talks to his help desk. He has to have it for his email. He cannot access email thru this machine.. mega mondo encrypted.
He cannot send his online work to his boss either...mega mondo encrypted. :yikes:

And I checked and there is only one Adobe on here. #7. It was the #8 upgrade that crashed me all the time. #7 only stalls every once in a while :confused: My husband says his techie told him he could install Adobe #8 on his new HP, but it takes 11 hours! And now we know why it crashed on Fri, since DSL didn't like it. If the encryption on his unit is blocking the DSL I don't know what he will do? :Sinking:

mrsd...is his computer made by sony? you don't have to answer...but if it is..any part of it...att&t has a compatabilty problem. there are fixes for it, but the yahoo type of software that att&t uses will cause fatal errors and eventually fry it.

we can take this to pm if you want.

oh.....att&t has new upgraded routers. if that is the problem, they should give you a new one. i have the model numbers for the old and the new.

dang..i'm sorry this is all happening. :hug:

If his computer was sent for home use seems like they would have set it up for him.:confused:
Sounds like the encryption/firewall is a heavy duty one and needs to be tweaked by pros.
Or separate DSL lines??
But it sounds like he needs to talk with the help desk due to the security issues.

better not be separate....
 

you know they sent Federal employees home after the Oklahoma bombing to work for security.
Since many don't have secretaries anymore, they got them laptops, and said
do a home office. Well, in addition, they do NOT allow them to deduct expenses for the home office either. We have to pay for the separate phone line, the fax, and other expenses.

If he has to get a dedicated line for this, I will be soooooo mad! We will have to foot that bill too. The new computer is a HP...state of the art. 80 gig, 2 gig RAM, it is nice.
But they won't let him use a screensaver other than Windows, and he is not supposed to even have a personal "wallpaper" (but his old one came over during the drive transposition on Thurs. He has some obscure new program for reporting, and it is failing too. (everyone's is acting up tho).
There are so many rules ... they absolutely just GAG you!
He has a wifi... but it is deactivated and they won't let him use it in public...because of security risks. blah blah ...
He has already been downtown 3 days this week...with this conversion. I guess it is not over yet! :(

And oh, they didn't give him a new printer cord...and the old one doesn't fit, of course, so he can't print either.

But on the nice side he got a new carryall bag on wheels, docking stations, keyboard and mouse if you don't like
the laptop keyboard. (shrugs shoulders)

network problem.
 

As long as my husband is the ONLY computer on the DSL line, it works.
The minute I boot up this one.....crash. His new unit is definitely a HOG.

So he is taking it downtown tomorrow to the computer department and getting a printer cable and having the settings looked at. They may have to reinstall his
Gov't browser....to accept network settings. It is interesting that even if the cable is plugged into his, and his computer is OFF, it still crashes me.
So we don't understand that at all!

It is very frustrating, however.