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Nervous 11-21-2010 12:34 PM

Question About Krill Oil and vitacost.com
 
In my last order from vitacost.com, I got 3 bottles (180 pills) of Jarrow Formulas PhosphOmega Krill Oil. This batch has a strong, unpleasant smell. I've taken a few doses without ill effects, but I wonder if the oil has gone rancid or is bad.

Jarrow Krill Oil is one of my usual supplements. I have not experienced odor problems in the past. I e-mailed vitacost.com customer service, but they have not responded.

Should I toss them out and re-order? Should I attempt to get vitacost to make good on the order? Is a strong smell maybe not a sign of anything?

Advice?

mrsD 11-21-2010 01:44 PM

Gee, my krill oil has no odor at all. I use MegaRed by Schiff.

I'd pursue Vitacost still. What is the expiration on it?
It could have been stored in a hot environment.

Nervous 11-21-2010 01:47 PM

Expiration is 08/2012.

No problem with my previous orders of the same product.

mrsD 11-21-2010 02:05 PM

If you have had it before and it didn't smell odd, then there is something wrong.

Jarrow has a customer line which I have called them on personally. You might get them to replace it faster than Vitacost.

You can contact them online and give the lot # etc .

http://www.jarrow.com/contact_us.php

My previous experience with them was positive. (I just asked about availability of a product that seemed out of stock all the time).

Oils that are rancid are not safe to consume-- free radicals and all.

Nervous 11-21-2010 02:07 PM

This morning, I sent an e-mail to Jarrow. I'll follow tomorrow by phone.

Thanks, mrsD.

cyclelops 11-22-2010 08:50 AM

I wish they could just shoot this stuff into me IV. My stomach is so sensitive. Supplements make me very nauseated. It is discouraging! Let alone something that smells bad!

mrsD 11-22-2010 08:56 AM

You can get things IV... will cost alot more, and only certain doctors do it that way. But it is possible.

Dr. Smith 11-22-2010 09:48 AM

Quote:

Originally Posted by Nervous (Post 718334)
In my last order from vitacost.com, I got 3 bottles (180 pills) of Jarrow Formulas PhosphOmega Krill Oil. This batch has a strong, unpleasant smell. I've taken a few doses without ill effects, but I wonder if the oil has gone rancid or is bad.

Jarrow Krill Oil is one of my usual supplements. I have not experienced odor problems in the past. I e-mailed vitacost.com customer service, but they have not responded.

Should I toss them out and re-order? Should I attempt to get vitacost to make good on the order? Is a strong smell maybe not a sign of anything?

Advice?

Are these gel capsules? Is it possible that one has broken/punctured, releasing the contents (and smell)? I've had some fish oil capsules in the past that were fine (maybe a slight odor in the bottle) until one broke in the bottle... then WHEW! STINKO! It also made the rest of them oily/greasy, which may be a further clue.

Unfortunately you can't wash the rest of them off once this happens!

I don't know if that's what's happened or not - just something to consider.

Doc

Nervous 11-22-2010 10:31 AM

Softgels, but no broken ones.

cyclelops 11-22-2010 10:44 AM

In order to take this stuff, I have to pop the softgel and put the goo on apple sauce or pudding....beeeeyuk. I also have to chew my potassium pill, since it is so honking big, I can't swallow it. I have to 'work up to' it every day.

It would be great if there was some company that did custom formulas....you just check the box for what you want, and they mix it and you put it in a smoothie....hmmm....smoothie....there is an idea! If it came pre-packaged in a smoothie for ease....hmm.

I will dump this stuff in a smoothie. Now I need a new blender. Caring for myself is too big of a job....I have others to care for!:o


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