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-   -   My cable box keeps rebooting (https://www.neurotalk.org/computers-and-technology/150755-cable-box-rebooting.html)

MelodyL 05-23-2011 08:41 PM

My cable box keeps rebooting
 
Okay, I have a REAL challenge for all of you.

I have solved my remote problem. I have my Faraday Cage to shield the signal and that problem is solved.

So I have NEW PROBLEM.

Started last month. My left cable box goes off when I aim the remote at it. Doesn't matter which buttom I push, it can be the number zero, it can be the up and down channel button, if I press it, the cable box goes off and reboots itself.

So some weeks ago I phoned up Direct TV, they came to my house, they CHANGED the cable box, they CHANGED THE REMOTE, they changed the wiring to the MULTI-SWITCH and everything worked fine.

Oh, just so you know I have 3 cable boxes in my home. Two are in my bedroom and one is the one Alan watches in the living room. And just so you know, THIS DOES NOT HAPPEN WITH THE OTHER TWO CABLE BOXES. They never go off and reboot themselves when a remote is aimed at them.

So they mailed me a NEW remote. Everything was fine for a week or two. Then it started happening again. I then changed where the boxes are plugged into the multiswitch (I wanted to rule out the multiswitch). It happened again, SO IT'S NOT THE MULTISWITCH, IT'S NOT THE WIRING, IT'S A NEW CABLE BOX AND A NEW REMOTE.

So when it happened today, I GOT IT ON TAPE. Oh, and just so you think this only happens when the remote is aimed at it, I walked over to the cable box itself and pressed the up channel button and YOU GUESSED IT, it went off and rebooted itself.

So I got to thinking. It's not wiring, it's not the multiswitch. So I'm thinking to myself

Why would a cable box keep going on and off? Could it be that it is next to the right set up?? Maybe it's a frequency thing?

THEN I HAD A LIGHTBULT MOMENT.

I looked at the left setup and saw that the left cable box (which is metal), is sitting on top of the VCR which has a metal covering. I said "Maybe the metal on metal is causing a glitch when I try and change channels??

So I said to myself "what can I place BETWEEN the cable box and the vcr so that ONE does NOT interfere with the other? " It has to be RUBBER, right?

I found my HOT WATER BOTTLE!!!

I am now going to place it between the cable box and the vcr.

WILL UPDATE.

Anyone think I have a shot here??

And if this DOESN'T WORK, my CABLE BOX IS HAUNTED!!!!

Here is the video I made

http://www.youtube.com/watch?v=p-sArnhXQbE


Thanks for any suggestions!!!!

Jomar 05-23-2011 10:32 PM

Hope you get it figured out, I have very limited experience with cable boxes.

MelodyL 05-24-2011 10:04 AM

Quote:

Originally Posted by Jo*mar (Post 773200)
Hope you get it figured out, I have very limited experience with cable boxes.

How come? You don't have cable tv???

lol

MelodyL 05-24-2011 11:07 AM

Quote:

Originally Posted by Jo*mar (Post 773200)
Hope you get it figured out, I have very limited experience with cable boxes.

Okay, here is the latest as of 30 minutes ago.

I have tried EVERYTHING to figure out why, when I aim the remote at the cable box it keeps rebooting.

I even disconnected it from the VCR, moved it to a different location and

well, watch.

http://www.youtube.com/watch?v=pnqWpLwiUW8

Cmon, all you techno geeks out there.

Why is this happening?

lol

Jomar 05-24-2011 12:28 PM

Nope , no cable. we get the over the air broadcast TV with rooftop antenna /rabbit ears... still get about 25 +/-channels




Did you Google the problem to see if there is any info about it?

Could it be over heating?
or they may have just given you another defective one??? I suppose they reuse the boxes from former customers and don't give out new ones every time.

MelodyL 05-24-2011 03:28 PM

Quote:

Originally Posted by Jo*mar (Post 773374)
Nope , no cable. we get the over the air broadcast TV with rooftop antenna /rabbit ears... still get about 25 +/-channels




Did you Google the problem to see if there is any info about it?

Could it be over heating?
or they may have just given you another defective one??? I suppose they reuse the boxes from former customers and don't give out new ones every time.

How could it overheat, there's nothing on top of the box. And i moved it. And I disconnected the vcr and just had the cable box.

I am NOT having another strange repairman in my home.

Right now, as long as I don't hit the number 2 or the number zero, it seems to be okay.

I can turn it on and off and I really only use it to play my tapes on it.
And directv doesn't charge me for the 3rd box, so it's free anyway.

I'm going to go to the Directv forum and post this whole thing over there.

SOMEONE has to have had this happen to them.

Will update.

Thanks much,


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