ABC and SyFy videos are choppy
 

Hi all. I've got a real good one for you experts.

I have a Dell Laptop that I use to watch all my movies, anything on youtube, etc. etc. They play just fine. except for when I watch my General Hospital and the stuff from Syfy channel.

I used different browsers, no change.

So to put it simply, I can watch anything on youtube, I can watch any video on FB, but if I go to abc's website to watch General Hospital (which I watch because I'm signed in via my cable provider), I get a choppy video but the sound is perfect. The sound does not sync up with the video.

Same with the Syfy Channel. I was watching their latest miniseries and I watched the whole thing in a slow motion kind of thing (but the audio was fine). I'm going to check now and see if this happens with CBS.

I called my cable provide and he said what I thought he would say. He thinks it's the websites. Not my computer video player or video card.

Because I can watch anything on youtube, etc.

Be back later to update. It will be interesting if I can watch CBS episodes with no problem. Then....that means it's ABC and Syfy websites right?

later.....

Melody


Update. Okay, here is what I now know. I can watch CBS episodes, NBC episodes, Showtime and probably anything I subscribe to, as well as youtube and other things. What I CAN'T watch is ABC and Syfy without it being choppy video while the audio is just fine.

Any input would be wonderful because this absolutely makes no sense.

Thanks much

Hi Melody

This is just a guess but it might be a cable bandwidth issue.

By that I mean that if lots of people who share your cable connection are watching the same shows on ABC and Syfy at the same time there might not be enough "room" for everybody to get a good connection.

One way of checking this is to watch your ABC and Syfy shows at some unsociable hour when nobody else who shares your cable will be on-line. If you get a good signal then that suggests a bandwidth issue, if not I am stumped.

I had this exact problem!!! My daughter ( 24 and very hi-tech in many ways) installed a VLC media player (free on Internet and not difficult to install) and everything plays great now.

Okay, I shall look into that and thank you very much. (and your daughter too, lol).

Melody

I went to the official site of VLC media player and downloaded and installed it. I refreshed my General Hospital Video that I was watching, thinking it would make a difference. No difference whatsoever.

Am I supposed to re-start my computer?

How do I make this VLC media player to be set as my default player. I'm computer literate but not about these things.

Thanks to anyone who can help.

Melody

Merry Christmas

Yep, a restart is always worth a try.

There is information about setting VLC as the default video player here; https://wiki.videolan.org/How_to_mak...efault_player/.

OKay, I'll look into that. But I have just now tried to watch GH and the same thing is happening.

oh well. Will update if I succeed

thanks much

Melody

Well, I followed instructions. Didn't restart, I always just put it to sleep. Tonight when I finish using it I'll shut it down and tomorrow morning I'll turn it back on. If this does not work, I give up. lol

Melody