NeuroTalk Support Groups - What the heck is happening with Google??

My husband has an email account with them.

Two days ago he tried to log in. It would not let him.

We did all we could do. I even tried to open up a different account. It would not let me. It does not give you the letters and then it usually prompts you to:

"type in the letters and numbers you see, remember these are case sensitive".

There are no letters or numbers to see. This tells me Google is down or something.

We tried to contact them via their contact us website. Believe me, we jumped through hoops.

I even went on the internet, typed in the words' "Can't access my google account". and oh brother, LOTS OF PEOPLE ARE HAVING THIS HAPPEN TO THEM.

We just got an email from their tech people and it says

"because we can't verify that you are the account holder, we have disabled your account"., blah blah blah

It seems that google is doing this to MANY people.

Anyone else have this happen and what do you do about it?

I also read where people cannot access google via their mozilla firefox browser.

I tried opening up my Internet Explore. Guess what? For some reason, I no longer have this. I went to Add/remove programs in my control panel

And there is no Internet Explorer there.

but I still have the icon on my desktop. I tried to remove it by right clicking (I was going to use the delete option), and then re-install internet explorer.

It won't let me take off the icon. If I right click on it, the hour glass pops up and stays. I have to manually turn off my computer and put it back on again.

My mozilla is working just fine though.

If anyone can answer some of these questions, I would sure appreciate it.

Thanks much

Melody