Did you try the contact us from the medtronic website?
http://www.medtronic.com/corporate/contact.jsp

[Medtronic is committed to providing quality customer service. However, due to the number of inquiries we receive, we may not be able to respond within the same business day. If you need a response during the same business day, call Medtronic at (800) 328-2518 (toll free within the U.S) or (763) 514-4000 (worldwide).]

tell them who your rep is and tell them all the problems you are having.


they don't have contact info posted for the executives - but here are their names & titles.
http://www.medtronic.com/about-medtr...ship/index.htm

you might be able to do a names search and find email addresses or business numbers.

Yes I have tried every thing listed. They just refer me to my doc. I called my doc offoce today very upset and told them that it wasn't fair to me the way I have been pushed to the side. They need to help. Well they emailed my rep and a different one finally called at 4:30 to ask what was wrong. Of course I had stepped out, so know the game of phone tag is on with a new rep. Maybe tommorrow will be the day we get to talk this through. Let you know how this goes.

These Frustrations!! Not to mention how much PAIN you are in right now!!

When you do finally connect with the Rep, do your best to maintain your cool......it's imperative that you establish a 'good' working relationship with your Rep.
You certainly have every right to be very upset, but try remaining 'calm' as you discuss your situation. Let the Rep know this is getting VERY frustrating and you feel you are getting the 'brush off'. And if they (once again) tell you to contact your Dr about this, REMIND him/her that your Rep did NOT show up for that very important office visit you and your Dr had lined up.

I have a feeling once this Rep does finally reach you, he/she will recognize this as a crisis/priority type of situation and things will start smoothing out from here on out....

What a drag this all has been!

Well today was the day. I have a new rep. They returned my call and they met meat the doctors office. I was given some kind of shot in my back to help deal with the pain. They have scheduled my repair surgery for Monday. Everyone pray for me as I am nervous. I just hope they get it right. Thanks in advance for all your prayers. They mean so much to me. Thanks and TTYL.