Thanks for the update. So glad insurance approved your surgery!!

I wish you the best of luck on your upcoming procedure!

Nanc

Ah thats terrific news....Im so glad that your insurance has approved you and that you now have a date to work to........fantastic

At least now you can sit back and relax until your date....the very best of luck

Jackie

Yay for insurance approval!
Gosh, you haven't even had this for 6 months and this problem came about!
That stinks dunnit.
As expensive as these things are, you'd sure think that the manufacturer would fess up to a faulty device which is this new.
That's the frustrating part and I get so peeved when I see this happening.

BUT the important thing is to get you up and running properly. Your date will soon be here!

Rae

So THRILLED for the Date and the insurance Green Light, now help is on the way and not too far in the future! Be glad for the insurance, wow, been receiving the bills on my fusion and at near $250K I am beside myself at peace the insurance moguls were willing to have my arms saved by fixing my neck.

Go NJ,
Mark56

Thank you for all the encouragement and thoughts. Hoping the next 5 weeks goes fast as in a lot of pain. Can't use STS except for a few minutes at a time.

As though rapidly in your case
and may life be restored with a semblance of haste
while the doctors with care
and the company with flair
bring a proper one WORKING to be given you there.

Prayin,
Mark56

Thank you Mark!

A little concerned. SJM rep thinks the battery is ok and just needs to be deeper. I disagree as I don't want a 3rd surgery. Any thoughts?

Was no way, no how, not educated as a medical doctor, let alone a surgeon... plus if the indications have been the battery unit has been overheating, there is precious little to be gained by burying it more deeply than to cause you more grief. Why oh why do those who are manufacturer reps have such a difficult time acknowledging the random occurrence of defective merchandise????

Oh, right, duh on me.... acknowledgment of products liability brings on the full complexity of potential liability for the cost of the complete redo...... OF COURSE!! Why be caught with defective merchandise in your hand when there might be a willing patient in whom it can be buried more deeply. Does this seem appropriate? Not to the grey matter between my ears.....

How about before anyone [rep included] declines to draw conclusion beyond the present known facts until the unit itself can be tested? Is it beyond the realm of the possible for the unit to be tested once it is visible to the naked eye? Who stands in the OR to protect you Nanc while you are under general anesthetic if defective widgets are withdrawn from your body? A supernumerary whose job it is to preserve evidence? This entire line of thought truly gives one pause to wonder how in the grand scheme of things any of us know what is emplaced..... after all, we are asleep.

Hmmmmmm.
Mark56

You put in words elegantly what I was thinking. I am going to talk with doctor and try calling SJM customer service. Any other thoughts/ideas are appreciated!

Also, thank you Mark!

NJ - I agree with Mark. Your rep is not a doctor, so those kinds of decisions should remain between you and your surgeon. I would think that if the battery is overheating in general, who is to say that it will not do the same thing when it is buried deeper? I would think it would cause more issues there.

Have a conversation with your surgeon about it. Be upfront with your concerns, etc. SJM knows that there is an issue with some models overheating while charging (mine), do they not think that some might just be defective enough to overheat when in use??

Anyway, I wish you luck with your dr and upcoming surgery!
Nanc