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Problems charging Nevro device for first time

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Old 04-14-2018, 12:21 PM   #1
Margilibs
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Default Problems charging Nevro device for first time

Hi there
Iím after a bit of advice please. I had a Nevro Scs fitted on Thursday this week. My nurse couldnít get the charger to connect but she said oh that could be due to post op swelling etc. I have a dressing over the site at the moment and as the battery is in my rear end I canít feel it easily. I have been trying since yesterday to get the charger to connect and have got my husband to try too but nothing doing.
Did anyone else have this issue? And if so how did you overcome it?
Thanks
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Old 04-15-2018, 01:54 AM   #2
PamelaJune
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Call your Nevro Rep on Monday and tell them. There might be something wrong with the paddle. I can charge my current one over the top of clothes and have no issue, but my previous charger was problematic connecting and it got worse and worse over time. They replaced it and Iíve had no issue charging ever since.

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Originally Posted by Margilibs View Post
Hi there
Iím after a bit of advice please. I had a Nevro Scs fitted on Thursday this week. My nurse couldnít get the charger to connect but she said oh that could be due to post op swelling etc. I have a dressing over the site at the moment and as the battery is in my rear end I canít feel it easily. I have been trying since yesterday to get the charger to connect and have got my husband to try too but nothing doing.
Did anyone else have this issue? And if so how did you overcome it?
Thanks
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Old 04-24-2018, 02:52 PM   #3
Margilibs
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Default Charging issues

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Originally Posted by PamelaJune View Post
Call your Nevro Rep on Monday and tell them. There might be something wrong with the paddle. I can charge my current one over the top of clothes and have no issue, but my previous charger was problematic connecting and it got worse and worse over time. They replaced it and Iíve had no issue charging ever since.
Thanks, Iím NHS so donít have a rep but the nurses at the hospital do the programming. I can charge now but cos of where they have put the battery I have to press quite hard to connect.
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