NeuroTalk Support Groups - Was approved check sent back!

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- Social Security Disability (https://www.neurotalk.org/social-security-disability/)

- - Was approved check sent back! (https://www.neurotalk.org/social-security-disability/157687-approved-check-sent.html)

Quote:

Originally Posted by Mz Migraine (Post 808427)

It would seem to me that if you are going to receive a check once a month (possibly for a lifetime), you would get a checking or saving account for direct deposits. :confused: Perferably at a bank that has "no minimum" amount fees and free checking.

I'm with you on this Mz. Migraine! I am still in "stage 1" in my SSDI, but they have my checking account info already. I am keeping my fingers crossed that they will need it sooner than later.:smileypray: Karen

Response from a poster in regards to information from the national 800#.

http://neurotalk.psychcentral.com/thread152381.html

Quote:

Originally Posted by michaelp (Post 780701)

I call them once a week to check the status of my back-pay and they always tell me something different, but most say it is in Baltimore for processing. I called the local office 2 days ago and finally get someone who seems to know what is going on. She says that my case isn't going to hit a desk in processing til June 23rd and if I hear nothing within 45 days of that to call her back.

Quote:

Originally Posted by Mz Migraine (Post 808427)

I just recently found out about a debit card the government has for people like me, who can't open up a checking or savings account. I called the 800 # and they took all my updated info. I told the woman about an account I used during the application process and since has been closed. Monday, I will call the 800# again to make sure they still have my udated info. I hope this works for me!

Quote:

Originally Posted by koolkatzh (Post 811358)

It takes the same amount of effort to call your local office as it does the national 800#. :confused:

If you had a problem with opening an account, there are banks and credit unions where you can open an account even if you have an issue with Chexsystems. The following link has a sticky that lists which do not use Chexsystems. You can also go about attempting to deal with cleaning up your file. Even having a savings account without a debit card would be better. I don't have any experience dealing with this problem, and if I've guessed incorrectly, and it's another issue, please don't just assume that you're unable to open an account.

http://creditboards.com/forums/index.php?showforum=75

You should also write to the President of your former bank and notify them of your disability and see if you can resolve any outstanding issues. They will wipe out overdraft fees, even hundreds of dollars worth, in certain circumstances.

Quote:

Originally Posted by Flutterball (Post 807801)

Hi let me introduce myself first in order to be proper and all. A reader for a little while but a new user here. My name is Flutterball and i am happy to be here with ya'll. Seems like a good place with a friendly cast of supportive people, those who understand others lot in life and aren't condeming of their problems. That is why I finally registered and am posting. I was apprived for disabilty over a month ago and got my awards letter telling me I would receive my paper check around Sept. 17th but alas it didn't come and on the 21st I called SSI and was told my check was sent back to the treasury dept because it was undeliverable! :confused: Well my address was correctly given and I receive every friggin bill on time without a hitch. I setup direct deposit after I got my awards letter so my check should go in next month as planned. My back check is now I'm told being investigated by the td. as to why it was undeliverable and it could take up to 10 days to complete that then I'm guessing then to resend my check.:confused: My proposed solution to ssi was to just put the money into my bank account and all would be good again in Whoville :winky:no need for any investigation. I am in contact with the local post office and will voice my dismay on my end believe me. But it apparently it can't be done in this most effecient low cost way. So I have bills like all of you waiting to be paid and I just wanted to share my story with ya'll as a lesson learned. Get direct deposit started on your application phase, even if you don't believe you will win. Ya'll all have yourselves a nice evening.

I am the OP and I must say my ordeal with getting my retroactive backpay is still ongoing and not resolved after almost 20 calls to the 800 number and my local office. First of all it was I who discovered why the "check" was returned to the processing center to begin with. I've thought I had this resolved many times thus far but it just never ends, I did open a traditional local checking account here and made sure they got the routing and transit numbers correctly entered on their end (as you do) I have been schooled in the ways of this agency. I have talked to people whom I have wondered how in the world thay ever got a job with our federal government to begin with, told multiple wait times, tried different remedies and have had a few very friendly astute, smart and articulate agents who could not right the ship on my behalf. While others have talked down to me and told me I call too much and it's slowing my case down. The new direct deposit has been in place for over two weeks with the new bank and all they have to do is release the money but that seems to be a problem. I get different information or lack of every time I call. Yes, a supervisor has taken my call and it got nowhere either and I've been reminded that they are just an information service. This is very much insanity and ongoing....

Flutterball, anything the slightest bit complicated is difficult for most at the 800#. Sorry you're having such trouble. Was the Supervisor at the local office? They can help expedite things, but it seems they can choose to ignore you if they want to...calling everyday can annoy the local office, and they can attempt to punish you for perceived bad behavior, IMO. If you know someone that seems to always get there way, bring them along to advocate for you, and go into your local office.

Next step beyond that is to ask for help from a US Congressman or Senator. Fixing a screwup takes much longer (in many cases) even though it would seem logical that these issues would be expedited.

For also those in the application stage, please provide SS this info asap. Even at the time of application isn't too soon!

Quote:

Originally Posted by LIT LOVE (Post 808224)

I'm glad you had good experiences with the 800#.

BUT, it is only that, your experience. And your experience goes against what experts in the field advise.

http://ultimatedisabilityguide.blogs...-security.html

You wouldn't ask the receptionist in your doctor's office to interpret your X-ray. An LVN may have a better idea, but could still be wrong. The RN probably knows more than he/she would be willing to admit, but won't do it because it is the job of the radiologist.

The radiologist might be able to record your visit to the office in the electronic record with a little training, but he/she should be interpreting X-rays.

Expecting the 800# TSR's to be able to read a crystal ball and tell you when another component will finish and what the answer will be is just asking too much. However, expecting them to interpret what HAS happened, is reasonable. Expecting the adjudicating staff, the claims reps in your office, to answer phone calls about office hours, making appointments, etc. takes them away from doing the job they are trained to do - processing claims.

Quote:

Originally Posted by Janke (Post 818929)

Thanks Janke! (I seem to do a lot of this, hmm?)

Isn't it true that the 800# TSR's don't have the same access to applicant's records as those at the local offices, and they also don't have the same level of training, as well? So perhaps they should be able to answer simple questions, but it's unfair to expect them to deal with more complicated issues?

Quote:

Originally Posted by Mz Migraine (Post 808427)

I signed up with a direct deposit directly on their site and it never mentioned a cap for a direct deposit from ssi. I am certain without I wouldn't have been so dumb as to have done that with full knowledge of a cap.

Quote:

Originally Posted by Flutterball (Post 819018)

It would have been in the fine print from the bank with the prepaid credit card.

Clearly, lots of people get backpay over 10k, so there should be a warning on the SS link. They should update their website.

You shouldn't feel dumb, and the good news is, now you have a regular bank account.

Hopefully your backpay will not be delayed much longer....