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10-04-2011, 06:00 PM | #1 | ||
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Junior Member
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OMG! After speaking to my lawyer about the changes to my banking information, she told me to call the 800# and make the change in case of they approve my case and deposit the monies into the wrong account. I just got off the phone with a woman, who I explained my situation with. During the whole conversaton, she kept telling me that I needed to wait 60 days for the "letter" to come and she couldn't tell me if u was awarded anything... I told her that I completely understood that and it was not my Reason for calling and I just wanted to clearify the banking info to avoid any problem with the account, ( as per my lawyer)...... she told my that I have to wait like everyone else.. up to 60 days and Hung up on me! What a day! Like waiting 2 years already hasn't been long enough! UGH! I FEEL LIKE MY HEAD IS GONG TO EXPLODE! I now feel like she was tryng to tell me I was denied ... and not to expect a good out come.... talk about feeling horrible! I don't know how much longer I can hold out, this is the hardest part of this whole process!
Last edited by koolkatzh; 10-04-2011 at 06:02 PM. Reason: spelled something really wrong |
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10-04-2011, 08:39 PM | #2 | |||
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Co-Administrator
Community Support Team
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Can they even verify banking info over the phone?
How would they verify who the caller is? Unless you have a pin# or account # that has security questions??... I hope not just anyone can call to ask about bank information??.... Do they have website you can sign up for and log on securely? Just wondering....
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10-05-2011, 01:06 AM | #3 | ||
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Magnate
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The national 800# is not the way to deal with this. Walk it in to your local office. If you have a checking account bring a cancelled check. If you have a saving account bring the routing # and a bank statement. If you want a different set up, bring the pertinent info.
You can get lucky with the 800#, but it is very unreliable. If you have access to make changes online at the SSA website, that might work provided it is one simple change. And, yes, I'm officially a broken record. |
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