Oh boy, Nancy. I sure am sorry they are giving you that old run-around they seem to be so good at.

At one point I went through something similar to yours. I had to keep calling my "local" office, which was sixty miles away, and all I could ever get was a machine. I left close to a dozen messages without ever getting a return call. When I finally got frustrated and asked to speak to a manager, the manager told me that she couldn't make anyone call me back if they didn't want to!

It's such a frustrating process, especially if your lawyer isn't doing his part. I would think about getting a new lawyer. Or if you can, visit the local office in person. It might take you all day there, but at least you'll get to talk to a real person, and they'll have to listen.

I hope you work your way through all this red tape, hon, and get to where you need to be...

Idealist