I just returned from a new optical shop that is offering tremendous bargains - ie. two pairs of glasses for the price of one. I stood at the counter for 15 minutes and though the place was a madhouse NO ONE told me it would be a little bit or asked if they could help me. I then wandered around a bit looking at pairs of glasses on shelves. I then told Alffe (who was waiting patiently in a chair) that I wanted to leave - the customer service was grossly inadequate.

After I got home I called the store and after a 15 minute hold I got the manager. I told him what had happened and asked why he advertised for business he couldn't satisfy. He apologized and said he was two people short today and said that's not how he wanted his employees to perform. He then offered to GIVE me a pair of glasses If I'd come back. I told him I was afraid to go back because it was such a madhouse. He offfered the free glasses again.

My question is should I do it? Should I go back and get a pair of free glasses?