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Old 11-11-2009, 03:03 AM #1
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Default Computer problem...is this bad, or REALLY BAD?

My little netbook (an Acer Aspire One) just "recovered from a serious error".

I was trying to play a dvd on it to make sure it works with an optical drive (dvd drive) and every thing was going swimmingly until it locked up, and then I got the BSoD and it said something about the BIOS and that it was beginning a dump of physical memory.

It was also making a horrible grinding noise. (please tell me that was not the hard drive eating itself)

I rebooted, and it rebooted ok for the most part, but it said the "recovered from a serious error" thing, and now it's acting funky. So, I'm having it check the hard drive for errors and told it to fix anything that's funky.

I hope this isnt the little baby computer dying before it's a whole year old. (got it for Xmas last year)

Right now it's almost done with the CHKDSK scan...hopefully this was the right thing to do...boyfriend isnt online tonight (working) and he's my volunteer computer expert.

It's not like I dont have several (ok...four) other computers that I could use, but it seems like all my computers are acting funky...even my iMac keeps crashing.

I'm starting to get paranoid that there's a weird electrical or magnetic field in my house or neighborhood somewhere that keeps crashing my computers. At least it's a teeny tiny laptop and much easier to lug off to the Geek Squad or some other computer expert for fixing than my big monster of a Gateway desktop computer is.

The CHKDSK is taking fooooooooreeeeeveeer!!!

Anyone here know anything about computers, and am I doing the right thing (it was one of the suggestions that Microsoft gave me after I reported the crash)
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Old 11-11-2009, 09:01 AM #2
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DONT PANIC!

My lap top used to do that all the time. Its either a bad Hard Drive or the DVD player is bad. I am gonna put my money on the HD. they can replace the HD without having to replace anything else in the machine, OR you can get one at the store, and follow on line instructions. that Grinding noise is the processor trying to read information from the HD and it cant find it.


If you take it to a shop, they can install all your old information from your current HD onto the new one. Ususally done in less than a day.

Since its LESS than a year, most parts are covered by the MANUFACTURE warrenty. Look to the website, or ask the place that sold it to you.

it sucks when machines turn on ya, but now and again, things need to be replaced. When it happened to mine, there was no amount of virus scans, registry repair scans, or coddling that could coax it back to life. it simply needed to be replaced. I replaced it with an even bigger one, and had my info transferred. Hasnt made a peep in 3 years since.

Good luck.

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Old 11-11-2009, 09:24 AM #3
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Yesterday was a bad computer day for me. Night before DS ran Malware for me. Next day it was slow and kept crashing after I went to Jib Jab (I want to Elf myself) then a srceen saying HKDSK or something came up. It ran itself, everything seems ok today. I am sooooo low tech. If it doesn't fix it's self, need to rely on others.
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Old 11-11-2009, 12:33 PM #4
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Is it still under any warranty?

It really shouldn't be having issues so soon - do you have a full suite of anti virus , anti spyware on it with a good firewall?

I really would not go online anymore without complete protection.
I did the free AVG, free firewalls, free spy ware and about twice a year had major crashes with those.

Some of the top rated internet suites ratings and links -
I like how this site has them compared -
http://internet-security-suite-revie...enreviews.com/


most of those have a limited time trial - I tried about 6 of them before making my choice. You can choose multiple computer coverage & and multiple yrs.

Installed one used it until the time was up and then removed it and tried the next brand. Some I didn't care for the slow down on the computer or the user interface so those i removed right away.
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Old 11-11-2009, 02:07 PM #5
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I do have a warranty, not sure what it covers tho. My dad bought the netbook from Costco and it came with a warranty that's good for a couple of years.

I just talked to my boyfriend and told him what happened. He's going to check it for me the next time he's here. He thinks that my external dvd drive might have gone bad and that it bombed my netbook's system.

He said that I could still use the computer since I did the CHKDSK and it seems to be working now, but told me not to use the external drive in any of my computers. I guess I can wait to make copies of my video camera disks.

I do have free antivirus on it that my boyfriend told me to use when I had problems with Norton several years ago. (AVG Free, which was one of the higher rated antiviruses that my dad read about in a magazine review last week) never had a problem with that antivirus, it seems to actually catch the nasties before anything happens to my systems. (I use it on at least 2 of my computers) I used to use Norton, but Norton is a piece of junk. It crashed my Gateway computer a few years ago when I put Norton 360 on it. That's when I started using the free antivirus softwares. (I also get McAfee for free from the cable company that we get our internet access from. Use that in other computers)

So, according to boyfriend, I can still use my little netbook, but just have to be careful with it...no playing dvd's in it til he can check and make sure whether or not the BIOS needs updating. I had a BIOS problem with the netbook earlier this year (battery wouldnt charge, and wouldnt hold a charge)

I was having a problem getting the program that allows you to watch dvd's to work also. It keeps saying that I have to register the program, which I've already done. It doesnt seem to remember that I've registered it already. Totally weird. Oh well, I have computers with bigger screens that I can watch movies on, I just wanted to see what a dvd movie would look like on that teeny little screen...just in case I ever have to go do another IV drip...I took one of my big laptops last time I did that...want to take the lighter computer if I ever do that again.

I'm not planning on getting another IV drip of steroids anytime soon, but was just playing around with my computers last night since I was cleaning out my desks to get ready for moving them out of the room so I can get my new built-in desk installed soon. At least I can always use Hulu.com if I have to go anywhere with my netbook.


I guess I'll be asking my dad for one of those little portable dvd drives that I've seen advertised for using on a little netbook.
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Old 11-11-2009, 03:04 PM #6
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Comodo just came out with a free internet suite - they have had a high rated free firewall for ages now they added a more rounded protection.

If you take it places and go onto open wifi/hot spots , much better security & firewall is a good idea.
Are you using the standard Microsoft windows firewall?

If you surf the net a browser add on is a good idea too - like WOT {web of trust}
it will color code safe and not safe websites - so you know what ones not to click on.
http://neurotalk.psychcentral.com/post479619-4.html

I'd look into the warranty before spending any money to fix problems with the netbook. you might void it.

http://download.cnet.com/Comodo-Inte...otTopicsBody.4

[Resource management is better than before, with hogging all but eliminated. It provides a smorgasbord of information and options for advanced users, but it's simple enough for beginners, and runs smoothly and silently in the background. The version 3 interface utilizes a plain white color scheme and replaces old terminology with more intuitive terms such as Summary, Firewall, Defense, and Miscellaneous. In each, there are links to relevant security issues so users can drill down to learn more about how the firewall is performing. The firewall rears its head most often when Security Alerts ask about new Internet connections as the program "learns" your computer's behavior.]
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Old 11-11-2009, 03:58 PM #7
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My netbook hasnt been out into the world yet. The firewall we're using right now is in the router we're using. My boyfriend is the one who set up our latest router, and he's security paranoid, so he set it up with as much security as he could do for us. My dad is just as paranoid about internet security, probably more-so, so I think my dad is thrilled that I have a computer knowledgable boyfriend.

I'm going to look into the links to the Comodo internet suite, I think it was in the list of top ten antivirus programs that my dad was reading about the other day. I didnt read the article, mostly because my dad was reading it to me...I think it was mentioned tho.


I'm just glad that I dumped Norton years ago, because it causes so many problems.

I just discovered that my dad had put Norton on the iMac he handed-down to me last year, this might explain a few things, but no matter how hard I try, I keep finding Norton stuff on the iMac...I guess I'll be making a trip to the Genius Bar for that computer very soon. (the Mac has been acting funky ever since I added 3 more gb's of memory to it, I'm blaming the Norton crap that I cant seem to get rid of)
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Old 11-11-2009, 04:23 PM #8
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Yes, I know about Norton... came with the XP software I installed on the computer I built for my parents .

Norton was too confusing for them {I didn't care for the layout/format style} and I had an extra license for my Zone Alarm so i removed all of the Norton stuff and installed ZA.
Makes simpler for me since I know ZA well - and when mine updates or has something I know I have to go check theirs too.

I think I had to go into windows system files and clean it out that way to get it all.
- but have no clue on a Mac - you could to do a web search for info on how best to do it.

And I always double triple verify the info i find before trying something like that with info off the web.
with reputable sites etc..


On the memory increase - I know with most pcs they suggest a matched set/same brands - maybe that is the problem??
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Old 11-11-2009, 05:33 PM #9
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I was going to buy the full version of Zone Alarm when my boyfriend suggested that I use AVG. He also suggested Kaspersky. I tried Kaspersky's free version and then tried AVG and settled on that. (I had used McAfee on another computer and decided to use that on my parents computers, since it was free from the cable company)

I may go email my sister and ask her how to remove the rest of the Norton crud off my iMac. She's liked Apple computers since they first began. She'd know how to evict the Norton programs.
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Old 11-11-2009, 05:43 PM #10
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I and several of my friends recently have had issues with AVG. Its passing up bugs, and causes giltches galore. Once removed, her system went back to normal, but reinstalled, it glitched away. She has a paid version of AVG as well. Kaspersky isnt free anymore, oh how I wish it was. Nortons in my opinion IS a virus! Avast is free, but can be confusing. Avira isnt bad. Most internet providers give you at least some basic protections.

I LOVE Malwarebytes.com. its not anti virus, but malware, and pulled a ton of crud off my machine.

I hope yours feels better soon.
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