I hate this!!!!! From a chair and having only 1 usable hand, I can not clean, hate a dirty house. First service spoke no English, broke an antique. Next person not very good (but very friendly and would do anything else like cleaning pool tile but she loved going in pool on hot day and took a long time. 3 times brought baby and/or toddler which I ended up watching to get my house cleaned - she charged by hour!!!), 3rd service team allowed Mildew to grow in my new WC friendly large roll-in shower. New Service a local, individually owned (NOT a Franchise) service so I have high hopes. One person coming, not a team. One person responsible!! I have learned through experiences, hope this time it is to my standards.Know once in a while, my wood needs some Lemon oil, especially in dry winter. We'll see. DH and kids not very good about cleaning, but good at making dirt. A little cleaning help from them like pulling teeth and I become the demanding bad guy and I really don't ask for much. Think I spoiled them, should have asked for more for years, too late now I think. 31 years into marriage, kids 18, on brink of college.Good news is I can afford this, bad news is I'd rather do it myself. I really did a good job. I had a good e-mail friend in England, descrbed their house as a "tip". Know you can picture it. AAARRGGHHH. I hate MS.