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04-21-2011, 10:36 AM | #1 | |||
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Elder
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I just basically kicked out the cable tech that came to try to fix our cable. Told him to send the next tech out with a supervisor. (then I called the cable co, and told them put a note on my account to send a supervisor like they keep promising to do)
He's the SEVENTH tech to come to my house since february. They've replaced cables, wires, amplifiers, the wire that brings the signal into my house, an odd cable box or two, and all the wiring on the side of the house. Nothing has fixed the problem (picture pixelates at night, constantly. Makes it fairly unwatchable, and I end up downloading my shows from iTunes, so essentially I'm paying twice to watch my tv shows) You would think that after replacing wires, cable boxes and the cable that brings the signal for all our services into the house (we get cable, internet, and telephone from the cable co) that they would decide that the problem ISNT in my house, but somewhere on the other side of the box at the end of my yard. (basically I think the problem is in the wires that bring the signal from wherever it comes from before it gets to the box at the end of my yard) The tech who showed up this morning didnt get past the tv upstairs. Which was working fine. He started telling me what to watch for (umm...after the first 6 techs, I think I have a good grasp on what the problem is) I was feeling lectured, and really tired because my insomnia has returned and I didnt get any sleep last night. I asked him why the supervisor that they said they were going to send the last 3 times didnt come, and he said "he's in a meeting till noon.". I kind of went off on him and while I was trying not to be a "bad word", I'm pretty sure I was a bit of a "bad word" to him. I am so frustrated that our cable signal sucks so much. Last night it was unwatchable. This morning, on my tv at least, it's *almost* unwatchable. (keeps pausing and pixelating) Before I went "bad word" on him, he was already calling the appointment line and getting another tech to come to my house tomorrow between 5pm and 7pm (there goes my friday evening) This problem has been going on since at least last fall, but I didnt realize it was the cable signal right away. I thought it was my Tivo dying. I found out on the 2nd or 3rd tech call, that my Tivo was fine, it was the cable signal. I would just like to watch my shows on my tv, and not on my computer or ipod. I also am tired of paying the cable company for a crappy signal that's unwatchable and then paying iTunes to watch the shows I've already paid the cable company to be able to watch. I'm going back to bed. (3hrs of sleep last night. Had to be up at 7am for the tech, who didnt show till 9am) I want my bleepity-bleep-bleep-bleep cable fixed!!! I'm really losing patience. Lawn mowers are outside right now. There's a big orange cable running across my lawn bringing the cable signal into the house. I'm totally expecting the lawn mowing company to run over the cable today.
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~ Never do anything that you wouldn't want to explain to the paramedics. ~ Author Unknown ~ ~ "Animals have two functions in society. To taste good and to fit well." ~ Greg Proops, actor ~ |
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04-21-2011, 12:14 PM | #2 | |||
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In Remembrance
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I hear ya Erin and I'm ranting with you.
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~Love, Sally . "The best way out is always through". Robert Frost ~If The World Didn't Suck, We Would All Fall Off~ |
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"Thanks for this!" says: | Dejibo (04-21-2011) |
04-21-2011, 02:18 PM | #3 | |||
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Grand Magnate
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Rah Rah Ree, kickem' in the knee...
Switch to Dish Network?
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Rochelle . . I've lost my mind ... and I don't miss it! LIFE HAS NO REMOTE -- GET UP AND CHANGE IT YOURSELF! |
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04-21-2011, 02:49 PM | #4 | |||
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Elder
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I HATE my cable company. I talk on the phone and it randomly cuts off. The TV works when it feels like it. The DVR records when its good and ready and skips shows at random. They keep showing up and each and every tech blames the guy that was here before him. Its been 4 years of this. They are the ONLY game in town that would net me high speed cable. Any switch would require me going back to dial up or paying a fortune for satellite. ugh! im ranting with ya!
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RRMS 3/26/07 . Betaseron 5/18/07 . Elevated LFTs Beta DC 7/07 Copaxone 8/7/07 . . |
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"Thanks for this!" says: | SallyC (04-21-2011) |
04-21-2011, 04:13 PM | #5 | |||
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Elder
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Thing is, the cable company has always been really good. I've not had many complaints about them until this problem started.
Now it's driving me to distraction. It's so difficult to watch a show when the video is hiccuping every half second or so. I've had about 7 (or 8? starting to lose count) techs at my house to try to fix the problem in the last 10 1/2 weeks. Right now, I have a good stable picture. No problems with it. In a few hours I'm going to have a blipping, blinking, screwed up signal. Oh...and when I called the cable company after the tech left to tell them to have a supervisor come with the next tech. (they've been promising me a supervisor for a few visits now) there was a little "oh, by the way" message on their automated menu to tell me that our cable, telephone AND internet will be out later tonight. (that probably has nothing to do with what's wrong with the cable right now) I'm either going to Blockbusters in a little bit to rent something, or I'm downloading a movie/bunch of tv shows off of iTunes to watch.
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~ Never do anything that you wouldn't want to explain to the paramedics. ~ Author Unknown ~ ~ "Animals have two functions in society. To taste good and to fit well." ~ Greg Proops, actor ~ |
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04-21-2011, 04:24 PM | #6 | |||
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Wisest Elder Ever
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Tell them you're not paying your bill till they get their act together. If your TV is unwatchable due to their service keep track of the hours you're unable to watch it.....and tell them you're not paying for service you don't receive.
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These forums are for mutual support and information sharing only. The forums are not a substitute for medical advice, diagnosis or treatment provided by a qualified health care provider. Always consult your doctor before trying anything you read here. |
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