Enterprise was only an hour late. So now I'm driving a Ford Fusion. And will be for a week because that's how long the body shop expects to have my Element. $2200 worth of damage.

I won't know till my next Verizon bill if I'm to be charged for the missing device. I've been told I won't be but have no confirmation of that. And it's $270, not $500.

Good news? There is some. Because of the accident the Chiropractic office has started a new "incident" for me. Medicare only pays for 18 visits per incident. Thought I was told 24 (or more?) originally? Whatever; it's being handled!

It always was 24 but that might have changed now.

glad to hear things are looking up

FYI- IF you do "auto pay" for your service:
we learned (the hard way) to talk to our bank/credit card company ASAP and dispute the charge. You can instruct them not to process a payment for the mifi - just in case the left hand at verizon doesn't know what the right hand is doing. Solves a lot of headaches later on if they erroneously charge you (as they can be slow in crediting your account to fix any mistake)

Thank you for that reminder, jprinz! The last person at Verizon I talked to (the most helpful by a long shot) mentioned suspending autopay. He also said that I should not be getting the charge. "Saying" is one thing - I want it in writing!