I have had serious issues, not me, my internet for about 5 days. It may be on for 10 minutes a day, it may be off all day. And with internet is the phone. And we are a land line couple. I have my cell phone that I would use more often if people called it but they are so used to calling my land line that I pretty much use my cell for texts with my daughter. And that is wonderful because she used to call once a week. Now we text daily. So we were without internet and phone for about 5 days So the second guy that came out found something that the first guy didn't and it has worked terrific since. Plus he said the line needs some maintence that will increase my 'bits' what ever that means. So that will be done Monday. But I am so happy