Must be the week after a full moon or the week before schools starts (as one friend with kids pointed out to me), but a lot of service industry people sure aren't providing service lately.

Another example of below average people doing a below average job!

It turns out it's not just our household in our neighborhood, so the cable company who provides our internet service cannot blame "my" modem now.

Scenario: Monday I come home and there is a CableOne truck sitting along side the street. I make note of this. There are only 10 homes in our neighboorhood.

Starting that evening, I begin having intermittent connections problems. I call the company and they have me do the "troubleshooting" tango with my modem and report no known problems in the area. I comment on the truck in the area that afternoon of which they have no knowledge. Hmmmm.

Tuesday, same problems still occurring. I call again. We do the "troubleshooting" tango again. Same thing on Wednesday and again on Thursday night. On Thursday night, the tech schedules a service call for Friday between 8 & 5. I cancel two appts so I can be at home, and hopefully work from home (yeah right!), and by 4:45 pm, no service tech.

I call CableOne. Oh she says, he has til 7 pm. No, the call was scheduled between 8 & 5. I would not have scheduled a call til 7 as I have dinner guests. The tech and I were very clear on that point. She apologizes, could she find out where the tech is and have him come right now? No. I have dinner guests in 25 minutes. That's why the time of 8-5 was scheduled. Could he come on Saturday? No, I have to do on Saturday what I had to cancel today because I stayed home all day today waiting for the no-show Tech. And because I have no internet service, only intermittent service, I was not able to work at home. We will give you a $20 credit for the no-show, when would you like the tech to return. Monday at a specific time as I have appointments on Monday. We don't schedule appointments. It's either morning or afternoon, but we can have him call you with 30 minutes notice.

Sunday, my neighbor calls. She has no internet service. She also has CableOne. She calls one other neighbor, no internet service. Also CableOne. Been a problem since last Monday. Gee, wonder what that guy, who no one seems to know anything about, was doing here last Monday.