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Old 09-06-2008, 10:48 PM #1
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Default advice needed on what tod o with contractor from hell and my family room

I'm afraid it's going to end up in court. He said he would do this in 5 days, it has now been 11 working days (or should I say days that he said he would work) and he still is only about 30% finished. He said he would be here today and never showed and hasn't answered any calls about whether or not he will honor his word about working tomorrow.

So......what I need is what all do I need to collect or document about. I have taken pictures every single day whether he has worked or not. If he said he would work and he didn't, pictures are taken to show that he wasn't there. But will digital pictures show a date/time stamp on them. I know it's shows in my camera.
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Old 09-06-2008, 11:02 PM #2
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Is he a licensed and bonded contractor? Did you sign a contract for his services and if so, were these services outlined in detail in the contract? Has any money exchanged hands yet?

If he is licensed and there is a contractor's licensing bureau in your state, call them. Get any information you can about him.

They will also know who his bonding agent is. Call them. Let them know that he has not met the terms of his contract with you.

Call the Better Business Bureau and file a complaint.

If you signed a contract and he has not met the terms of the contract, then he is in breach of contract. I would let him know that if he doesn't get busy ASAP, you would 1) seek legal remedy to enforce the contract or 2) hire someone else to finish the job and back bill him for the job.

Put it in writing to him and mail it certified, return receipt requested with his signature required.

Good luck. Dealing with unscrupulous contractors is not a fun job. But you can make sure he doesn't get any decent jobs in the future by reporting him.
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Old 09-06-2008, 11:04 PM #3
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when you load the pics on your computer I think the date is the default identifier {unless you changed that on your camera settings}

just to be safe make sure they aren't automatically deleted after uploading.
Xp home has a check box that asks if you want them deleted from camera after upload.

you should be able to view the pictures and the date it was taken should show.

do you have anyone as a witness that he didn't come to work on any of those days?

Did you get anything in writing about job, time line, payments etc?
any recorded phone calls or messages?
emails or letters?

watch some of the tv court shows too - there's always some contractor type cases
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Old 09-06-2008, 11:19 PM #4
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It all hinges on one important thing: the contract.

If he is not in compliance with the contractual terms then you have legitimate legal recourse. His error is known as "Recission of Contract" legally.

If the total amount that you seek is greater than the maximum allowed in Small Claims Court, then pay a few bucks and see an attorney. In the end, if he has failed to comply with the contract, he will be liable for all of your expenses as well as legal fees.

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Old 09-06-2008, 11:54 PM #5
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No advice...just giving a "good luck" to you.

We're in contractor "limbo" right now. We had a baaaaaaad windstorm back at the end of June. 115+ mph winds, and LARGE hail.

We hired a contractor to fix our roof, replace the aluminium around our windows, and to fix the siding on our glass enclosed porch and deck, and to fix the screens on the porch and deck. (amazing that none of our windows got broken) and to replace our garage door. (115mph wind blew the door partially in and off the track a bit. It still goes up and down, but not very well)

Our roof was replaced about two weeks ago. That was the last we heard from them. They left the roofing leftovers (shingles, plywood, other stuff) in our driveway for two weeks, never came back for it. We ended up telling our neighbor's contractor that he could take the leftover shingles and plywood because we just wanted to be able to use the driveway again.

My dad has called the contractor to come fix the rest of the stuff he said he'd fix. No response. We're getting the siding on the deck and patio fixed next week by someone else (for much less than the original guy wanted) and the garage we still need to call someone for that.

We paid the contractor for the work done on the roof, but he's never come back for the rest of the money for that. It's really weird, you'd think he'd want the rest of his money?

I saw the contract, and all he'd put on it was "repair storm damage". So, I guess if he comes back and wants to fix the other stuff that he's neglected to do, we can tell him no, and tell him he's fired.

They did do a good job on the roof, but I was seriously annoyed that the roofers, for some reason, stole a bunch of our river rocks that were part of our landscaping. I will never understand that one. The landscapers that landscaped our yard last year walked off with some of our other river rock too. (caught them that time) My aunt saw a couple of the roofers steal the rock when they were packing up after finishing the roof, but she didnt say anything to them because none of the roofers spoke any English.

Some of that stone was expensive, and some of it had sentimental value (it came from a relatives land)
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Old 09-07-2008, 12:21 AM #6
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cant give you any advice that has not been mentioned other then a big pit and some lime, try the better business bureau, I really hope something positive happens and real soon, this has been going on way too long now, enough is enough, did i mention a pit and some lime?
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Old 09-07-2008, 10:56 AM #7
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I had trouble with the contractor who installed our pool, and here's how I got them to finish up right.

I wrote everything down, every call, every time they came out, how long they were there, and how long they took breaks, what they did when they were there.


I kept the contract and their ad handy.

Took a lot of pix with a date stamp on them.

The ad cleary said *We can put you in a pool in five days.*

They did get the pool and plumbing done in five days, but the concrete deck was not done - almost 3 months later.

My problems were:

The pool was not stable therefore unuseable.
The yard was unsafe due to the gap around the pool.
We could not put up the rest of the fence because we were waiting on the concrete truck to entter the yard.
It is against the law to have a pool that is not surrounded by a fence.
The post holes where there were no fence posts were posing a hazard, and they were filing in while we waited for concrete and fence.
The rest of the fence was warping, laying up against the garage.

And so on and so on.

I made three calls to the company with my reasons why the job needed to be completed, starting from a few days after the initial install of the pool. I had nothing but excuses and then trouble contacting. Finally I got the manager and told him he could get the job done the next day or I'd see him in court because I had a lawyer.

I made a point of telling him I had his *pool in five days* ad, and had written everything down. And that all the fines my town's police wanted to give me his company could pay - violations for the unfenced pool, the hazardous post holes, etc.


The job was done the next day.



I'm sorry you're going through all of this. Makes me never want to do anything through a contractor. Hope you get this done, right and soon. Good luck.
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Old 09-07-2008, 01:35 PM #8
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I am so sorry you are having that kind of problem with a contractor. That is really a difficult type of problem. I don't have any advice to add to what has already been said. I just want to add my support.

Try not to get too anxious.

Last edited by whispers; 10-31-2009 at 08:44 AM.
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Old 09-07-2008, 10:08 PM #9
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We aren't used to doing any contract work so we were ignornat, naive, trusting and any other word you might say. The contract spretty much spelled out what he was going to do just didn't say how many days or what his work hours were. He stated all this in our verbal interview. the only witness to anything said has been my husband. I have been keeping a time clock on him from day one including breaks and lunch. So I now have two time lines going. One saying what hours he worked and the other saying how amny hours I have been kept in the house waiting for him. As of today he has worked 45 hours and I have lost 42 hours waitning for him to come. That includes the days that he hasn't come at all but said that he would.

We now have a growing list of things to ask a potential contractor: We need to see a copy of your license and name of where you are bonded. Have you ever had any litigations against you? How mnay workers do you have on your staff? What is your policy of what the client/boss gets back if work not done on time? Do you buy your supplies ahead of time or as needed?

Last edited by doydie; 09-07-2008 at 10:09 PM. Reason: info
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Old 09-07-2008, 10:41 PM #10
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Was money exchanged? If you have no legal contract it gets really sticky. I don't have advice, just hugs that things get better.

Maybe get hubby to step in and man to man, have a talk?
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