Quote:
Originally Posted by ewizabeth
 I applied today for STD. The odd thing is that I don't call off work. I just go in and push through each day. One of the people on the phone was very condescending. That tells me that this will not be an easy process. Because even though I have paid for this coverage for nearly seven years, there is still the presumption that I am a dishonest person trying to work the system. |
I'm so sorry you got a "bad apple" the first time you applied for the benefit you paid for but never wanted to use.
These type of people are everywhere but they certainly don't need to be in a job assisting people with these type of benefits.
It's so hard to try and explain to folks who've never experienced MS or really any disease what it's like and why we can't work "normal" hours....or
any hours. What's "normal" anyway?? And why do we need to explain ourselves to people who already have a slanted opinion of our situation? There really needs to be some sensitivity training for these people who are in these types of positions.
I really do hope you get better help with your claim in the future. Is there anyone in HR that could possibly help you with this?