LOL you know my blood is STILL boiling over this B.S. As a matter of fact I was in the shower stewing about it just now. I believe what I'll do is hand the letter to the doctor when he comes in to see me and I *dare* him to ask me if I'm a new patient. My hubby attends all neuro appointments with me so I'm sure the neuro will hear about it from the both of us. And this isn't the first time we've had to complain to him about his office staff. I think the only requirement to work there is to be an uncaring B.

The problem with these specialists, quite frankly, is they know they have us by the you know what. I mean, who knows, he may "fire" me at my appointment and then what - no meds and no doc. It really sucks. I can say this much, if the appointment doesn't go well, I will lodge a formal complaint with the ADA since apparently it is against the law to be prescribing meds to a patient for over three years without seeing them, per my health plan administrator. Looks like they're the ones with the problem, not me as I had absolutely no idea and I have other friends with MS who never have to see their docs for refills. I would like to think if there was an issue, they know how to pick up the phone and call me.

As far as getting reminder phone calls, this doctor's office never calls but I always call to confirm my appointment since that incident of the disappearing appointment. LOL