just enrolled in autopay for my credit card. I spoke with four people. I realized she authorized a payment the day before the cycle ended. I called back and got a total idiot whose accent was so thick I hardly understood. what a dope.
I asked to get me another agent. She was superb and did what was necessary.
I asked to speak with her manager to tell my experience. I told the manager how wonderful Jessica was and how lucky they were to have her. I told her the second person was a total idiot besides being hard to make out what she was saying. I also told the first made a gross mistake. The manager thanked me for taking the trouble to call and she would look into the other two people.
I don't have patiences for idiots.