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Old 12-10-2021, 10:56 AM #1
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mymorgy mymorgy is offline
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Join Date: Sep 2006
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mymorgy mymorgy is offline
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mymorgy's Avatar
 
Join Date: Sep 2006
Posts: 12,552
15 yr Member
Default temper went up again

just enrolled in autopay for my credit card. I spoke with four people. I realized she authorized a payment the day before the cycle ended. I called back and got a total idiot whose accent was so thick I hardly understood. what a dope.
I asked to get me another agent. She was superb and did what was necessary.
I asked to speak with her manager to tell my experience. I told the manager how wonderful Jessica was and how lucky they were to have her. I told her the second person was a total idiot besides being hard to make out what she was saying. I also told the first made a gross mistake. The manager thanked me for taking the trouble to call and she would look into the other two people.
I don't have patiences for idiots.
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bizi (12-10-2021), Dmom3005 (12-10-2021)
 

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