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Old 08-22-2008, 12:03 PM #1
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Arrow Periodic Server Problems

We seem to have some server glitches taking us offline periodically today. Doc will have this fixed asap so dont be concerned if you struggle to access NT or PC. Just keep trying and hopefully all will be fixed soon
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Old 08-23-2008, 06:08 PM #2
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just to let everyone know Doc is aware of this and working on it

sorry to all who have been struggling to get in
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Old 08-23-2008, 06:10 PM #3
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might be good idea to not tax the server with trying to load pictures, until we hear from doc.
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Old 08-23-2008, 06:16 PM #4
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I was in withdrawal. I had to take a double dose of choc....er, I mean, medication. Heh heh.
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Old 08-23-2008, 07:02 PM #5
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thanks for letting us know!
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Old 08-23-2008, 07:19 PM #6
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I got a lot done today! Thanks!
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Old 08-23-2008, 08:02 PM #7
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maybe that should be a new feature keep us off for a few hours, so we get stuff done
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Last edited by weegot5kiz; 08-24-2008 at 07:00 AM.
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Old 08-24-2008, 12:50 AM #8
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I just got on. Oh the suspense! I emailed AMN to find out what was going on. I had withdrawal symptoms ...
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Old 08-24-2008, 06:53 AM #9
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My apologies for yesterday's outages. We worked throughout the day with our server technical team to try and troubleshoot the server's issues. We believe (but won't know for sure until today carries on) that we temporarily (at least) fixed the problem.

The plan is to move all of the front-end software off of the problem server within 2 weeks' time (although sooner will be attempted if scheduling allows). All of the data that makes up the heart of our forums (your posts and PMs) reside on a different server that is running normally.

When we get ready for the move, I will give a few days' heads-up notice because it takes a little while for the Internet to propagate the change to the server's location (since it's a new, different server). This will mean that there may be a very short time (usually less than a few hours) where you *may* not be able to access the forums. Like I said, though, I will let you know when to expect this.

Again, my apologies for the outages -- we're actively working on them and will ensure NeuroTalk is around for another 2+20 years!!

Thanks for your understanding and patience,
John
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Old 08-24-2008, 09:24 AM #10
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Default Gee It's good to know

That I don't have to go searching for a new 'puter of my own!
I was getting ready to put my mouse to a dramatic death down the disposal or something!
Thanks for all the work! - j
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