From personal experience I know that one bad apple (phone) can spoil the whole bunch. Unhook all of them except one, and see if it works properly.

If you don't have success figuring out the problem that way, its possible it could be the actual phone line coming into the house. My dad finally had to get the phone people to come and inspect, and it turned out to be their problem (no charge to Dad). Good luck!

Did that. All the others work just fine. It's just the kitchen phone.

And if you saw my update, you'll see that now I get a dial tone, I can get phone calls, the phone rings, but I can't call out.

It's not the phone, the line works BECAUSE I CAN RECEIVE CALLS.

I think it's the verizon dsl wall filter. I can't take it off.

I got it ON years ago. HOW DO YOU TAKE IT OFF?

And I just called them again and I'm not paying anyone $91.00 just to come out to my house.

Oh my god.

lol

Melody

Can you that a picture of the wall dsl/phone filter?
or use your webcam to take a snapshot?

from what you describe -
i'm wondering if just one of the little wires inside the wall phone jack have come loose.
but to check it you have to figure out how to get the dsl filter off.

I'll search some images and see what I can find .

does it look like that flat square one?
http://z.hubpages.com/u/492508_f520.jpg

any screws on yours?

if not it must just be snapped on..

how brave are you LOL - what I would try is this -
if you can gently slip a flat screwdriver or dull knife along the edge and just try to see if it budges or opens any gap??
very easy so it doesn't crack or break..

I'll keep looking for more pictures/info

silly me the next row had the Verizon wall mount-
http://www22.verizon.com/residential...sone/88280.htm


[Mount the filter by aligning the slots on the filter with the mounting pegs on the wall jack, and press down gently to secure it.]

it must be a snap on - so do the opposite to remove it..

Okay, I just went over to it and took another look. There is no OBVIOUS way to remove this thing. I tried sliding it UP, sliding it DOWN, and prying it OFF.

it doesn't budge.

So what should I do? I'm afraid if I just take my hand, get a good grip and pry it off, I might damage the wall or something.

Good Lord.

all this grief over a darn phone filter.

I'm going to go and make soup. That always calms me down.

lol

Melody

maybe call Verizon and ask how to take it off - don't say anything about the phone problem - if they ask why just say you are moving it to another wall jack or something... remodeling/ rearranging furniture ...something like that.

I think if you mention any phone problem they will want to send a technician out

I would not pay the 91 bucks if I could help it either.

only as a last resort

IT LOOKS ALMOST IDENTICAL.

The screws are there to slip on the phone. I unscrewed the screws (just to see if anything happened). the stupid thing feels like it's cemented to the wall jack.

It's probably held on by sliding it on the original wall jack and snapping downward. But how does a person remove this thing?

Oh, and this is interesting. The bottom of the filter says "2 wire DSL FILTER, for 2 line wall mounted phones"

I have never had a two line phone on this wall. Only one line. Never had a problem in 4 years or so.

JUST HELP ME GET THIS DARN FILTER OFF.

lol

Melody
P.S. I found a verizon message board (everyone hates verizon by the way). hates their customer service. I WONDER WHY!!

lol

P.S. The webcam does not go into the kitchen. Sorry

If you can get the filter off - here are some wiring diagrams for phone jacks-
http://images.google.com/images?hl=e...-8&sa=N&tab=wi
http://www.naturalhandyman.com/iip/i...e/inftel1.html

or maybe the filter went bad

you could try a test with a regular dsl filter to see if the phone works normal then.

but you'd still have to get the wall filter off first

no little slots or ridges to pry it up ?

there has to be a way to get it off - because the repair guys would have to do it sometimes too.

Well, as of last night, I GOT THE DIAL TONE BACK. I can pick it up, if someone calls me, but I can't make any phone calls out.

Want to know what I think? There are two parts to the phone that are crucial. The speaker part (for outgoing), and the incoming part (for hearing people). (I"m just making this simple so my brain can understand the point I'm making) lol lol

I think the wire that controls the INCOMING calls is working. I think the wire that controls the OUTGOING PART, has become loose, or is shorted out.

I can' find this out (and i have already gone on the internet and you can find tutorials on youtube about changing wall jacks, etc.

BUT THERE ARE NO TUTORIALS, OR VIDEOS ON HOW TO REMOVE A WALL DSL FILTER.

Today I am going to call the Broadband part of Verizon.

Maybe I'll get a compassionate DSL person who has instructed people on how to INSTALL THE FILTERS. If he did that, HE HAS TO KNOW HOW TO TAKE IT OFF.

I should make a video of me doing this.

If only the darn webcam stretched into my kitchen.

I shall update.

And thanks for all the info.

At least my other phones work just fine. FOR NOW.

LOL LOL LOL

Melody