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Old 03-13-2010, 03:34 PM #1
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Default Short in line

I had the same thing with AT&T DSL. It means the DSL isn't syncing. And, it did seem to occur more often during wet weather. The line techs all told me that wet weather affects DSL.

But, I first got DSL in 2000, and never had issues until about a year ago. I quit rebooting the DSL (shutting down for 3 minutes), and started calling the tech department while it as still down, so they could test the lines. The funny thing was that by the time I punched my way through their menu prompts, the red light had turned back to green, so when they tested, the line appeared ok. I finally started keeping a log of every time it went out. And, by that time it was going out 3-4 times each day.

When I had a week's worth, I asked them to send a tech. He looked at my log, knew there hadn't been wet weather for all of the prior 7 days, and actually started tracing the line. He found a short where the line connected to the card in the phone box.

It has worked great ever since and that was about 3 months ago. Long story short, try keeping a log that you can show the line tech when he comes out.
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"Thanks for this!" says:
Jomar (03-13-2010), MelodyL (03-13-2010)
Old 03-13-2010, 05:00 PM #2
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Here are some good explanations.... Linky Poo
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Old 03-13-2010, 08:21 PM #3
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Quote:
Originally Posted by RobinM View Post
Here are some good explanations.... Linky Poo
Thanks to both of you.

Right now it's working fine. And we are still having this kind of hurricane outside. I have NEVER heard the wind and rain like I did today. Forget about umbrellas. People are being blown left and right. I can't open up my front door.

I shall keep a log as suggested.

And I do thank you all very much.

Melody
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