I have Verizon DSL.

When I got my computer back from the repair guy, this started to happen. Doesn't happen every day, but today (and we are indeed in the middle of a mini-hurricane so I don't know if this is what causing my modem woes), but I'll try and explain what is happening.

I have a Westell 6100 modem. For a few years now. No problems at all.

Well, for WHATEVER REASON, the fourth light (the internet light), goes blank, and then red)

I know what to do. I open up internet explore (which of course can't connect because the internet light is off), it runs a diagnostic, it tells me "shut off your modem for 3 minutes), which I do"

And then all is well. I am then able to go right back on Firefox.

So my question is.

Why exactly would the 4th light (the internet light) go off?

It syncs up just fine when I re-boot the modem.

But who wants to keep re-booting the modem.

I did call Verizon when this first happened (about 1 month ago). She ran a line test, told me all was well, told me to re-boot my modem and it worked fine.

But now it's doing it's thing again.

What exactly does that 4th light (internet) exactly mean.

I get green for POWER,green for ETHERNET, green for DSL, and usually green for INTERNET.

But occasionally the INTERNET THING goes blank and then red.

Do you think because we are in the middle of a mini hurricane, the weather can affect this?

Thanks much to anyone who can explain this to me.

Melody