Hi All. Happy Thanksgiving.

This was happening intermittently but for the past two days, it happens a lot.

Here is exactly what happens.

I'll be on firefox and all of a sudden the page own't load, I'll look over at the modem, and I see 3 green lights instead of 4, and I look at where the 4th light should be green (it says INTERNET), and there's NO LIGHT, and then there's a red light.

so I usually close firefox, open up IE, and it loads up, and then it will say "Run Diagnostics, and fix problem, and I just click on this, the connection will be re-established, and no harm no foul".

But..... it's not doing this anymore.

And I don't reboot the computer and all that nonsense. I just turn off the modem for a few minutes, turn it back on AND ALL IS WELL.

So what I want to know is WHY is this happening.

I have a Westell 6100 modem (about 6 years old now).

No router.

I have Windows XP, a HP media center and I don't know what other information I can provide.

All the other lights are green but the one that says INTERNET, well that means I have no connection right?

Can't call Verizon today, it's thanksgiving.

Do you think if I call them, they will replace the modem? IS IT THE MODEM??

Any advice is welcome.

Thanks much and HAPPY THANKSGIVING to all the cool people who help me on this forum

Melody