[MelodyL]

I'm starting a new thread because if I put this on the dsl thread I'll bang myself in the head.

I went to google, and typed in How to restore your computer back to it's factory fresh state"

I got MANY links. But after reading many of them, all they say is use the restore cds that came with the computer (I don't have any), or they say "use the windows xp cd). I don't have any.

I don't know if there is a copy saved on my computer (of the operating system)

When I bought this from HP it was all bundled (if this info helps).

Also, and this is important, when I brought the computer in for a new motherboard (last summer), when I got it home, well what happened when I start up the computer, well it's confusing as heck.

When I start the computer, it does not come up HP, it comes up COMPAQ.

I had immediately gone back to the computer guy and he said something but if you think I understood what he said, forget it. I did not.

So I have WINDOWS XP, I have a HP Media Center PC that says COMPAQ when you start it up. I want to press some button so it will restore itself back to when I first got it.

Is this possible?

thanks much

Melody