Hi.

The only thing I have to make sure of is that my husband DOES NOT CLICK on any option that says "Warning, your computer is infected, click on this to be protected". He believes everything he sees.

I used to have a sign over the computer that was taped to the wall.

the sign read:

DO NOT DOWNLOAD, UPDATE OR INSTALL ANY PROGRAMS ON THIS COMPUTER.

DO NOT CLICK ON ANY POP-UPS.

UNDER PAIN OF DEATH.

He thought it was hysterical.

I meant every word.

lol lol lol

I'm a tough cookie. If you think I wanted to be up for one hour and on the phone with someone from India who I did not understand (and god bless that woman, she did know her stuff) but it took me one hour because I kept saying "please repeat what you said" I could not understand one thing.

And I could hear the other tech support people in the background talking on THEIR phones.

But I was glad of one thing. She was very thorough and she said "If at any time, you want to cancel the remote hosting, you may just click on the thing", etc. etc. I already knew this, but they are very security minded at Verizon.

Want to know what scares me though. In this day and age, we have to rely on special people to take over our computers (at least many of us do), because we don't have the technical expertise to do this ourselves.

I mean I really think that if they didn't have these tech people, most people would throw out their computers, replace them, or at best, wipe out their hard drive and start from scratch again.

We are TOO dependent on technology. We are we going to go from here?

Are we going to be saying "Beam me up Scotty"???

Scary

Melody

I tell my dad is to just turn the computer off if there is any pop ups or warnings at all.

It's just the easiest thing to do - and then I go the next day and do some scans and clean up.

They get a lot of fwds & joke emails from well meaning friends...
or the "pass this on to 10 friends" that stuff is all junk IMO

I know EXACTLY what you mean. I get chain letters telling me if I don't pass the "angel", I'll get 7 years of bad luck. You don't want to know what I have written back to these people.

These are usually people who are NEW computer users and have no idea what they are doing.

Mel

It's really best to just delete them.
replying just verifies that yours is a active email address.

Unless a friend/family member sent it to you and doesn't realize that it just helps all the spammers get more names & email addresses...

I had to explain to my niece that these were mostly made up by spammers /scammers to collect information.

she was sending all these fwds about blessings & orphans , soldiers..
and leaving all the other emails on the top showing to everyone..
she's very trusting & honest and just didn't think that those sweet messages could be some fake scam.

Jomar:

guess what's back on my computer? That stupid XP Security 2011 virus. Alan went on to those stupid sites of his and announced. "Oh, it's back". I said "I told you not to go to those sites"

So I am now running a spyware and I'm going to kill this man.

lol
Melody
P.S. I am not going to call up verizon and spend another hour doing that stuff again because I know Alan. He'll just do it again.

Mel

Oh man!
when you get it removed..

I really think it will help to go to this link with Firefox and install the WOT add on - it will color code with a Icon by the url/location bar what is safe or not green is OK, yellow is caution and red is bad.
if real bad it will not load the page and tell you why.

https://addons.mozilla.org/en-US/fir...browsing-tool/

I got rid of it. I did a system restore to yesterday. I then ran a scan, it found 3 things and got rid of them.

I gather this color coded thing won't work with Flock, right? Who cares. If it works on Mozilla, I'll do it.

I won't tell Alan.

lol lol lol

Melody

THANK YOU!!!

One other time they didn't get all of the computer cleaned for you and it came back - if I recall correctly...

there's a lot of steps & details from what I've been reading to remove this thing..I don't know if I would have the patience to do it, but I have system backups.
I'd just reformat and install fresh then put my documents back from the clean back up file.

I think call Verizon again and tell them it came back for some reason...and could they try to remove it again...

You still have the Verizon AV right - it just isn't stopping this thing??
might ask them why..

but don't do any searches to look for how to remove guides because I did and many of them are showing as bad websites on my WOT. I got blocked screens a couple of times.. and I'm on my old laptop that uses a Linux OS so less chance of infection because it is not windows...

here's a safe site with some info about removals
http://www.bleepingcomputer.com/virus-removal/
http://www.bleepingcomputer.com/foru...h&fromsearch=1
http://forums.malwarebytes.org/index...howtopic=77282

Jo:

Do me a favor and explain how I use this tool. I downloaded it. It's installed. It says it's color coded and green is good, yellow is cautious, and red is forbidden.

So what happens when Alan clicks on something in his favorite places (that's how he goes to his sites, they are all in his favorite places). Will they come up and have a color?

This is where I get confused.

thanks much.

Melody