Someone please put me out of my misery.

I even made a video to show you what happens when I try to install the cd.

I called up Netgear and the guy told me 'oh, it's your operating system, call up HP" DUH!!!! It's Windows XP and I don't think they help you anymore with XP

Whenever I put in the cd it bring up the Netgear screen. I am supposed to be able to click on the word SETUP and it should self install. It did nothing.

I rebooted in safe mode. Inserted CD, clicked on SETUP. It begins to install, and then hits me with an error message "Cannot access Windows Installer" or something to that effect.

I then went to Start, run, typed in SERVICES.MSC and found out my "Windows Installer had STOPPED.

So I clicked on STARTED

So it's running.

Oh, I also disabled my firewall. The netgear guy told me that might be the problem. It wasn't. It has everything to do with Windows Installer.

So if I re-boot in Safemode, it starts to install and then tells me I have a Windows Installer problem.

If I run it in normal mode, and put the cd in, it will not do any installation at all.

What can I do to install this WiFi cd thing.

Here's the video showing you

http://www.youtube.com/watch?v=GUrtivHrRcY

what happens if you just plug in the adapter and skip the cd part?
anything?? new hardware found ??


ahh- check this service too--

[Dependencies

What service Windows Installer needs to function properly:

Remote Procedure Call (RPC) (H, M, P, T) ]
http://www.blackviper.com/wiki/Windows_Installer

this guy has a whole chart listed for services that need to be on or can be turned off to save some resources- I use the Safe list and it works nicely for me. you might want to check it out sometime-
http://www.blackviper.com/2008/05/19...onfigurations/


what happens if you try to plug adapter into the new computer? with no cd.??

or

-which one did you get ?
http://support.netgear.com/app/produ...QXBSQnB1R2s%3D

http://support.netgear.com/app/home

http://support.netgear.com/app/answe...ail/a_id/13265

First, you can't plug in adaptor. You HAVE to do the cd thing first.

I'm going to read the links you provide. AFTER I EAT DINNER and go crazy.

Today is not the day I need to be doing all this computer stuff. I think my head will split.

my goodness, It was SO much easier back in the AOL days when all one needed to hear is "You've got mail"

Now they have virtual keyboards, virtual this, computerized interfaces,

I want to go and make a quilt.

I would be a very nice Amish housewife.

lol

Will get back to you later.

And thanks much

Melody

Mel, can you go into control panel while that disc is in the player,
and see if it shows up as working?

I found this for Windows installer won't work:

http://www.softwaretipsandtricks.com...wont-work.html

It this does not fix it, Google more "windows installer XP won't work"...

Is it a USB adapter?
just plug it in and see what happens. it won't break anything...either it will see what it is, or not, and then ask for the cd if it needs it..

When you plug in the adaptor, a little pop up appears in the lower right of the screen and it says 'new hardware found" That's it, nothing else.

And I clicked on the link that Mrs. D gave, and I followed instructions PERFECTLY. Got it on video.

http://www.youtube.com/watch?v=sYdQeB4HT_s

I'm DOOMED!!!

lol

Melody
But I'll keep trying. Lots of people on the internet are having same issues. The thing in my case is that this is my old computer, and there is no modem attached so I can't have any verizon guy do a remote thing and take it over. The whole purpose was to have it become wi fi so I could have a wireless connection.

Oh brother.
lol

I've been reading all the various solutions for this problem. I have a 64 bit processor for the XP computer.

This answer REALLY impressed me.
-----------------------------------------------
Start your computer in safe mode, and then register the Msiexec.exe file. To do this, follow these steps:
Click Start, and then click Turn off computer or Shut Down.
Select the Restart option, and then click OK, or click Restart.
Press F8 before the Windows splash screen appears.
On the Windows Advanced Option menu, use the arrow keys to select the Safe Mode option, and then press ENTER.
If you use a dual-boot or multiple-boot computer, select the appropriate operating system from the list that is displayed, and then press ENTER.
Log on to the computer.
Click Start, click Run, type msiexec /regserver in the Open text box, and then click OK.

Note For 64-bit operating systems, you also have to reregister the 64-bit MSI installer. To do this, click Start, click Run, type %windir%\Syswow64\Msiexec /regserver in the Open text box, and then click OK.

On 64-bit editions of the Windows operating system, 32-bit binaries are located in %systemroot%\SysWow64 folder. The 64-bit binaries are located in the %systemroot%\System32 folder.
Click Start, and then click Turn off computer or Shut Down.

------------------------------------------------------------------------

I was really getting excited because I actually understood the whole safe mode thing. Then it started to say you have to re-register the 64 bit msi installer, etc. etc. then I burst out laughing and said out loud.

Seriously????

lol

I'll get there

lol

Well, I went to the Start, run and typed in a whole bunch of stuff to re-register and all I got for my trouble was a big pop up that told me "can't locate the file, you must be on the internet, blah blah blah.

I'm done. Returning it tomorrow to my local Radio Shack, getting my money and saving up for a another desktop. Don't need any bells and whistles.

One question.

Any NEW desktop that I might purchase (down a road), it will have Windows 7 naturally, but will it be WiFi capable, or will I have to go and buy this gadget yet again?

Thanks VERY much.

I now have a WiFi adaptor headache. I actually went into my kitchen, looked at my trays of sprouts and felt better.

lol

I have decided that I'm not going to waste any more energy trying to get my old computer to do anything.

When I have the money saved, I'm going to buy a notebook. From
Tigerdirect.com. I've bought stuff from them and everything worked fine.

Found this item.

I do not like touchpads. I gather (with the available usb ports), that I can hook up a mouse to this. It has dvd drive, and it's cheap. Not cheap enough for me yet, but SOMEDAY.

Check this one out.
http://www.tigerdirect.com/applicati...ku=P101-156200

I would just use it to go on the internet. If I could find something cheaper I'd buy it. But everything is over $200 so for the price, this one is as good as the others.

Maybe next year. Not now. But I'm tired of trying to figure out my old computer.

I'm going to put it to sleep.

lol

Melody