Hi,

I am so embarassed to ask anything about computers because I barely know how to operate one. I have a laptop and I want to throw it at the wall. All I do on it is email, shop, pay some bills and that kind of thing. I do not download any movies, games xrated junk etc. I have webroot security installed on it.

IT runs super slow, it freezes up, the page will change by itself and then flip back as if it is posessed. My webroot scans everyday and does a complete cleanup every other day of every kind of file. BUT again, I know nothing about computers. I added more memory and the computer doesn't even recognize it!

Any suggestions other than throw it at the wall?