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Old 12-31-2011, 05:22 PM #1
Dmom3005 Dmom3005 is offline
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Default Have a message on a toshiba, that pretty much says I need to open the hard drive!

Connect cable. There is more but that is the most I can ever remember.

It wont let us use the computer. Anyone know if I take it to be repaired.
If it will cost a lot.



Donna
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Old 12-31-2011, 08:21 PM #2
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g'day Donna.

You don't happen to remember seeing an error number do you?

Hard to know without having read the message.

Has anyone made any changes to the inside of the computer - like add anything or done some major update lately?

Having that error number would be really helpful.

edited to add: You say you can't use the computer.

Do you mean that it starts up but you can't connect to the internet or do you mean it won't start up?
What happens exactly when you boot the computer?
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Old 12-31-2011, 08:46 PM #3
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It wont start up. And i'll work on getting a Error number.

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Old 12-31-2011, 09:37 PM #4
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Ugh, I can't get the message back up. But at least I did get a couple
other things accomplished.

But when I tried doing the system repair, it will only load the microsoft,
and then it goes to about 1/2 the line and it then goes to a cursor.

So that is my new thing I'm trying to figure out.

Ugh. But life it seems.

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Old 12-31-2011, 11:06 PM #5
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can you give more details?
laptop or desktop?
how old is it?
windows? XP, vista, win 7?
or mac?

You might check all cables & cords plugged into the computer, maybe someting is loose or has a bad wire??

could it be saying the hard drive is nearly full?

We really need more info to give better help suggestions..
but if it isn't starting up fully - it could be a hardware failure , a virus or some sort of operating system failure.

Those are pretty hard to diagnose witout being there in person.
Do you have a friend or neighbor that is handy w/computers?

If you have an installation cd you might be able to do a re install but that would wipe out all files and information that you now have.
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Old 12-31-2011, 11:39 PM #6
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Question

Perhaps the message said... cannot access harddrive?

That is what our laptop did when the harddrive crashed.
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