Verizon is DSL and still uses a phone line, so you have to have the userid and password information.

Turn off the PC, unplug the old Verizon modem.
Plug the phone line into the new modem.
Plug the PC into the new modem using the supplied ethernet cable.
Turn on new modem. Turn on the PC.
Open a browser window and go to the URL (website address) that is on the sheet of paper that came with your new modem.
Enter the userid and pw and the it will ask you a couple questions.
The Internet light on the modem should come on full green.
Then click on the wifi part of the same screen and enter the WEP password that is on the bottom of the modem (or on a sheet of paper).
The wifi signal should come on.
Then disconnect the enternet cable and go to your wifi on the laptop or kindle. You will look for the ESSID number (name of your wifi) in the list of available networks, enter the pw and that should be it.

I have the same one at home

Why am I disconnecting the Ethernet cable. I'm just adding the kindle and that's why I got the new modem/router.

I'll be honest, that is NOT what the Verizon person told me I had to do. They said (this was BEFORE I received it). I was told "just unplug the old modem, and plug in the new one and then sync up your wi fi device'

Again, why am I disconnecting the ethernet cable?

Melody

Because your new verizon box is a DSL modem and that box does not know who you are until you tell it. But, if the Verizon person thinks you can just swap it out, then go for it, maybe its a new thing they just figured out how to do in the last 6 months. A cable internet box is swappable because there are no userid and pw's...

And you dont HAVE to disconnect the ethernet cable, but on some computers if the cable is plugged in its the DEFAULT and will override the wifi. If you unplug the ethernet cable then the computer will look for the next best thing, the wifi.

1. I don't want the PC to be wi fi. I know I sound clueless but I've had ethernet cables for years and modems for years.

And I remember last year I had modem problems. (not this modem/router thingee but regular modem).

Last year I had 4 modems in 4 weeks. They would all go out. They would work for a while but I would get a red light. And I never had to do anything but unplug and re-plug. No entering of passwords no nothing.

The 4th modem they sent me was the charm. I unplugged the 3rd one and plugged inthe 4th one and that's the one I have right now.

And I know exactly what I'm going to do. I'm going to call the Verizon tech guy tomorrow and have him walk me thorugh this. With my luck if I do it alone I'll screw it up.

lol

Thanks very much for your patience.

Melody

Maybe when you open the browser it automatically opens the new routers home page and it auto-populates....I hope its that easy for ya

Well, I HAD a headache but now it's gone!!! lol

I hooked up the modem/router. No problem at all. Didn't have to do ANYTHING. It synced up itself, I went online. NO PROBLEM.

Then I took my kindle fire, selected wi fi, tapped on "Add wi fi Network", gave it a name, and GOT LOST AFTER THAT.

I took out the little booklet that came with the new modem/router. It gave me an IP ADDRESS and said to go online and do this and that and I just stared at the screen and said "This is where I call Verizon'

so I called Verizon tech support and got a nice gal who said "You are at the right screen, let's check". I gave my new wi fi network a new name. But after that she tells me 'Well, we here at Verizon have limited information on the Kindle Fire so I have to transfer you to Verizon Expert Tech Support and they will charge you".

So I politely thanked her, said no thanks and hung up.

I then went back to my kindle and the little pamphlet and tweaked some things on the kindle, and it prompted me for a password, I hit on "connect" and I could not, it kept giving me error messages. I said 'okay, let's call back Verizon, maybe SOME OTHER PERSON WILL KNOW MORE THAN THE LADY DID"

So I got this nice guy. I told him what happened, we tried to do a screen sharing but for some reason my Internet Explorer would not work so I was already on Google Chrome and I had the screen in front of me anyway (that he would have accessed if we did the screen sharing'

I told him "walk me through this, I can follow directions. I changed my user id. Then he tweaked some WPA settings and some other settings which I have no idea what he was doing. THEN, he told me to go down to security and he said "That's your password, go ahead and change it". I did.

He said "now go and access your new wi fi network on your Kindle Fire'.

IT WORKED. I have a brand new wi fi network. It will automatically go there whenever I turn on my kindle fire. And the guy says "I know nothing about Kindle Fires, thank god we could do this'.

I said "And people are supposed to KNOW THIS RIGHT OUT OF THE BOX, REALLY???"

He burst out laughing and said 'Actually, NO they don't"

I then said

I don't know who the hell you are BUT I LOVE YOU'

He laughed so hard I thought he would fall off his chair (if he indeed was sitting on one).

I said "I can't thank you enough"

I am now set up and thank god.

So I hope I gave you a good laugh and I don't ever want to do this again.

I hate technology BUT I LOVE IT AT THE SAME TIME. When other people do it for me.

But thankfully I can learn stuff even at my age.

Holy Moly!!

lol
Melody

Great job! Enjoy the Kindle and now you have wifi to boot!!