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Computers and Technology A general forum for discussions about computers, technology, and the Internet. If you just want to "geek out" or talk about how computers tick, then this is the place! |
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07-31-2012, 10:17 AM | #35 | |||
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Wise Elder
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Quote:
I hooked up the modem/router. No problem at all. Didn't have to do ANYTHING. It synced up itself, I went online. NO PROBLEM. Then I took my kindle fire, selected wi fi, tapped on "Add wi fi Network", gave it a name, and GOT LOST AFTER THAT. I took out the little booklet that came with the new modem/router. It gave me an IP ADDRESS and said to go online and do this and that and I just stared at the screen and said "This is where I call Verizon' so I called Verizon tech support and got a nice gal who said "You are at the right screen, let's check". I gave my new wi fi network a new name. But after that she tells me 'Well, we here at Verizon have limited information on the Kindle Fire so I have to transfer you to Verizon Expert Tech Support and they will charge you". So I politely thanked her, said no thanks and hung up. I then went back to my kindle and the little pamphlet and tweaked some things on the kindle, and it prompted me for a password, I hit on "connect" and I could not, it kept giving me error messages. I said 'okay, let's call back Verizon, maybe SOME OTHER PERSON WILL KNOW MORE THAN THE LADY DID" So I got this nice guy. I told him what happened, we tried to do a screen sharing but for some reason my Internet Explorer would not work so I was already on Google Chrome and I had the screen in front of me anyway (that he would have accessed if we did the screen sharing' I told him "walk me through this, I can follow directions. I changed my user id. Then he tweaked some WPA settings and some other settings which I have no idea what he was doing. THEN, he told me to go down to security and he said "That's your password, go ahead and change it". I did. He said "now go and access your new wi fi network on your Kindle Fire'. IT WORKED. I have a brand new wi fi network. It will automatically go there whenever I turn on my kindle fire. And the guy says "I know nothing about Kindle Fires, thank god we could do this'. I said "And people are supposed to KNOW THIS RIGHT OUT OF THE BOX, REALLY???" He burst out laughing and said 'Actually, NO they don't" I then said I don't know who the hell you are BUT I LOVE YOU' He laughed so hard I thought he would fall off his chair (if he indeed was sitting on one). I said "I can't thank you enough" I am now set up and thank god. So I hope I gave you a good laugh and I don't ever want to do this again. I hate technology BUT I LOVE IT AT THE SAME TIME. When other people do it for me. But thankfully I can learn stuff even at my age. Holy Moly!! lol Melody
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