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07-07-2013, 11:48 AM
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Community Support Team
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Here is the troubleshooting page for windows IE-
http://windows.microsoft.com/en-us/i...shoot-problems I'm not sure what arrows on the upper right you are referring to..  My IE has the back and forth page arrows on the upper left.. There is a How to reset IE in that link, but I think you might lose your passwords if you do that.
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