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03-03-2016, 06:10 PM
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Grand Magnate
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This manual might help you; http://infostructure.net/news/wp-con...tion_Guide.pdf.
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| "Thanks for this!" says: | Dmom3005 (03-04-2016) |
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03-04-2016, 12:12 AM
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Co-Administrator
Community Support Team
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Do the lights light up at all on the modem?
Or the outage may have messed up the internal parts.. Was it provided by your carrier or did you buy it? If carrier , they may replace it.
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| "Thanks for this!" says: | Dmom3005 (03-04-2016) |
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03-04-2016, 02:36 AM
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Grand Magnate
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This is just a thought but the problem might be with your splitter (the device which is connected to your RJ11 telephone jack, sending high frequency input to your modem (Net connection) and low frequency input to your PSTN devices (e.g., your landline).
Splitters can fail but they are usually generic so you could borrow a splitter from a friend, plug it in, and see if it works. If it does work your current splitter is probably dead.
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| "Thanks for this!" says: | Dmom3005 (03-04-2016) |
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03-04-2016, 11:22 AM
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Legendary
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Thanks Ladies
It was determined today that its the netvanta. And its being replaced. This is part of my job. So they are working to do this. Donna  
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