What a bummer!!

That virus is a mean one. Hopefully he got it all otherwise it will slowly come back again. A real pain in the buttski!!

A router has a built in firewall, and your computer has one making it double duty so to speak, but it doesnt mean you cant get a virus. All the virus protection in the world wont help if a person allows the file to be downloaded to their pc.

You just have to be super critical of anything you download, and dont ever click on a antivirus pop up. Anywhere you click on it gives it permission to download to your pc. I even heard that using the task manager to close it may even not work, but it is better than clicking on the red X, or clicking anywhere really.

Melody your actually better off logging in every time. This means your computer isnt remembering anything, good or bad. You can change it, but I wouldnt change it back until you know for sure it is gone.

If you really want it to remember your passwords, go into tools then options, then to the security tab and select remember passwords of websites.

I wish you good luck on this one.

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Thanks to you All!!!

I changed my passwords ON EVERY SITE I GO TO.

I don't trust the internet any more.

I even went out and bought a pre-paid visa and I'll use that for all future online purchases.

What a world we live in, where you can get a virus even though you have anti-virus protection.

Oh well.

Let's just keep fingers, toes and anything else I have CROSSED that this THING doesn't resurrect itself.

bye for now.

mel

Allen, how do you close a pop up like that if you can't X it out?

Son just had this on his PC and he had to reformat his PC. He would just X out the popup so in the future I want to try to stop this before it gets in.

Thanks for any advice ya got...Sue

If you push Crtl/Alt/Delete that will open up the windows Task Manager.

If you see it in the list on the processes page you can try to close it that way. But don't stop the wrong thing. If your not sure might be better to use the options below.

shut down/restart the computer-
you can use the start/shut down button if it is working for you, or just use the power button or reset button if nothing else is working.

Do not go back to where the pop up arrived from.

After the restart I'd run both AV & anti spyware checkers just to be sure nothing got on it.

I know that I never clicked on any pop up (they're actually blocked on my end) and yet my entire system crashed in the blink of an eye... no warning. And, as it happened to me is not uncommon.

The number one culprit? Car dealership sites. Not what I was visiting, but still it would seem pretty tame to visit such a site.

It seems that these days, more needs to be done server-side to protect surfers, if sites want return visitors and referals. After this, I'm sure that my surfer will be limited even more so.

The last time I had a machine go completely down was the late '90s.

it reinstalls itself with as the ".dll" file that is why it keeps on coming back.

That guy probably had to go in by following the path to delete it from the main file and then run superantispy again. I like that program, have it as one of our arsenals.

more than likely, this thing came from one of those "unsafe" sites that probably use unsafe streaming or bit torrents or stuff like that...

anyways, hope you got rid of it for good....

Yeah, I hope so too!!!

Now here's another of my QUESTIONS, regarding when I get the laptop.

I now have a desktop with Internet Security Suite anti-virus and the Anti -Spyware thingee.

When I hook up the router (which I have been told has it's own firewall), and everything is all hooked up, do I have to install a different anti-virus software on the laptop?

Of course I do, (what a stupid question I just wrote).

What I mean is, because I get Verizon Internet Security Suite from Verizon (on my desktop), can I then also download it to the new laptop? Or do I have to get a different anti-virus thingee??

I don't plan on going anywhere with the laptop, just maybe on the porch in front of my house, but mainly inside my house.

If I think of any more questions (and believe me, I will), I be sure and ask. lol

Mel

I think you can use /download the same Verizon Internet Security Suite since it's most likely part of the DSL /modem/subscription.
It probably says for sure on their website, it's been awhile since I have explored Verizon Central.