Thanks for all of your posts....I cannot cancel the cell phone number as it is a business number for my husband. He uses this number to receive business calls and uses it in an advertisement in the phone book. We only allow our son to use the phone to make calls to us. He cannot receive phone calls unless we remove the call forwarding...

The other charge that is on this bill is for 411 calls. The phone company charged us $1.50 for each call and there is a bunch so that will also cost us almost $30.00. BUT, the strange thing about the 411 calls is that they are listed like this:

8:30
8:30
8:31
8:31
8:32

I asked T-Mobile how he could have been calling this number like this....My son is very honest and he told me he never called the number...so I do not know what to do about this. He does not have a flip phone so he could have had it in his pocket and the phone just kept redialing, but I find that highly unlikely. That is the scenario the phone company presented to us...

I actually called T-mobile about the Website, Fly Cell, and reported them. T-Mobile is supposed to be returning our money. T-Mobile blocked this site from placing anymore bills on our line, but they did tell us to watch our billing for the next few months and call them about this company should they post charges to our account again.

I am wondering too if this Website signs you up using a landline phone number. We called their toll free number and left a message for them to call us back. They did call back, but then they were telling us that they already charged us for the month of November so I am wondering if they are now going to charge our land line....

I have never encountered such a rude person...He did provide an address, but do not know if it is legitamate. I need to find out who to call to report them. My state representative lives a few houses away, so maybe I should contact her about this matter and see what she has to say...

http://www.flycell.com/unsubscribe?


Fly Mobile Premium ($4.99)
To unsubscribe text "STOP FLY" to 69999.

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Mobile Match Up ($7.99)
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Cut your losses and unsubscribe by doing exactly as described above.

thank you mcfox!

and welcome to NeuroTalk!

No problem. And thanks.

My son did a similarish thing a couple of years ago with a stupid 'crazy frog' thing that was being advertised on tv. He dialed the number and 'signed up'. By the time I found out about it it had wiped out his phone credits and was going to keep wiping them out until the number to opt out was dialed and the correct message sent.

Needless to say I wasn't very happy about it - both for him dialing and for the company in question not taking any precautions to stop young kids signing up for their silly 'service'. But that's the way these things work and the quickest and easiest way to deal with it was to text the appropriate message to the number given in tiny writing on the tv ads.

I also had this problem with my son thinking it was just free ringtones, even after telling him nothing in this world is really free, there is always a catch. Anyway, after calling our cell phone company and having the charges taken off I also had to send a text messge to stop them. It was quick and easy and you don't have to deal with obnoxious salespeople. Hope it works that easy for you...SUe

Hi:

Write a letter and cc: FCC, your state's attorney general, BBB, and the company. At a minimum, see what the FCC says. They may direct you
to another agency, but I really hope they get reported.

http://www.fcc.gov/cgb/complaints.html

Maybe it will get the attention of sleezy companies like the one you're
trying to deal with. Good luck.
Kat.