These are the same people who told me the new DTV box wouldn't work because the co-ax cable turned a corner! They honest to pete tried to tell me that my co-ax couldn't have any bends in it at all, not even a 5% bend! I asked them just exactly how do they get ALL the thousands of cables in households all over the country that use DTV to go to the TV in a straight line from the satellite dish???

I sent the box back, got 6 months of free Sho/HBO/ Starz, a credit on my bill for three months and a new box for my time and trouble. Sometimes you have to wonder where they find the people who answer the phones.

Okay, I hooked up the box in the bedroom. It worked just fine. I came back and told her so. They are sending a man to my house in a few weeks. He'll either change the tip of the co-axial cable so it will fit into the new box, OR I HAVE NO IDEA what comes next.

I now have the plan where, if anything happens that has anything to do with Direct and they send a guy out, I don't pay anything, so that's what we will do.

I did speak to another cable guy (outside, and he worked for Cablevison). I told him what happened. He said "when the guy comes to your house, it's a simple matter of putting a new tip on the co-axial cable".

That's all I had to know.

So now we wait.

Just wanted to update.

mel

I know where some of them are LOL! My niece just went to work for a call center here where we live. She has zero technical experience, and makes about 8 bucks an hour. They read from the manual and a script for each different model they handle hahahahaha!

She was telling me the other day on black friday that walmart had sold a bunch of LCD TV's that were defective. The phones were ringing off the hook and they were not allowed to tell people to return the TV to wal-nuts. They were told to tell everyone to send the TV's in for replacement or repair LOL.

They were getting calls from where you lived Mel, and as time passed the phone callers were further and further west.