Originally Posted by kathleenandjoe

Also - huge warranty on things like he is using it for. They basically give you new everything and can help to set back up. The problem is that John has been traveling the whole month it went down (started right when it did actually) and then likely had to catch up on his work and life other than this - COMPLETELY VOLUNTARY SERVICE TO US FROM HIM - before really getting to the thick of revamping and updating.

So please be easy on thie wonderful man. I trust that he is doing the best he can, and knows that this is here for us in the meantime.

Hugs,
Kathleen