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Old 02-24-2011, 10:18 PM #1
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Makes me kind of glad that I quit baclofen earlier this week. (dont worry, I stepped down 5mg at a time for a few weeks before I stopped. I didnt do it cold turkey)

I just checked my bottle that I was using when I was still taking it, and they're just normal 10mg baclofens.
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Old 02-25-2011, 12:39 AM #2
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I am tired and may not have read that quite correctly, but are they saying they may have accidentally put Amantadine in a bottle that should have Baclofen (as an example)? Are they also saying there is little risk of harm?

As someone who has taken 80 mg or more of Baclofen per day for about 4 years now, I have been warned of the risk of seizures if I suddenly stopped taking it. I would say that it could be pretty harmful if my Baclofen was not really Baclofen!

Oh and I would be kind of livid with that pharmacy for giving you the wrong dose. What if you were driving and got really drowsy not knowing you were taking a double dose?
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Old 02-25-2011, 04:34 AM #3
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RW, let us know what the response is to your email. I would have been livid, too.

My pharmacy did something similar with my HBP meds when I was taking them. Not only did they give me someone else's prescription (bottle and all) but it was the wrong dosage of the med! Same med, different mg and wrong person! What's so scary is the pills were very similar and had I not put on my glasses and looked at the bottle first I would have probably taken them!

I realize folks make mistakes and anytime a human is involved there is that risk.....but some jobs should require a double check system.
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Old 02-25-2011, 09:50 AM #4
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my mom got prozac once instead of prilosec. (at least she wasnt depressed about it HA!)

I ALWAYS check my pills BEFORE I leave the counter. I learned long ago that pharmacists make mistakes and then they get quite grumpy when you point it out later. I also learned that once I leave the counter with my purchase I lose the right to complain later. I have received generic instead of brand name, missed counts, missing pills, even got the completely wrong pills in the bottle. I dont care if the person behind me is impatient. I am not leaving till I double check my stuff. If I find I am constantly short on my pills, I will go to a new pharmacy. I cant sit and count all my pills, but I can make sure what is in the bottle is what I am expecting.
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Old 02-25-2011, 10:13 AM #5
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I don't think any customer LOSES the right to complain after leaving the store. An error is an error and must be corrected.

Pharmacists who grumble are only hurting themselves! (and that has been proven).

If you consistently have errors, I'd save those bottles and report to your state licensing board. An error here or there can happen to anyone. But consistent errors, is negligence!
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Old 02-25-2011, 10:33 AM #6
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The pharmacist in my old town said exactly that. "its YOUR responsibility to check your purchase BEFORE you leave. Once you leave my counter, I have no idea what you do to this stuff, and therefore you lose your right to complain." He really said that! So, from then on I made a heinie out of myself and stood to count and examine each prescription before I left. What a jerk! it was the only pharmacy for many miles around, and I had to watch him like a hawk. I put him on notice that I was not going to walk away quietly.

I do understand there are folks who tamper with thier stuff in hopes of tricking a pharmacy into a free refill or a settlement even, but you cant distrust all your customers, can you?
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Old 02-25-2011, 10:38 AM #7
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Luckily my pharmacy was quite gracious about their mistake and even offered to bring my correct prescription to me at home! I live less than a mile from the drug store but they didn't know that when they offered. They apologized forever and even offered me a store gift card. The pharmacy tech that made the error apologized, too, and didn't try to make excuses. Just said he got rushed and should have double checked his orders. I doubt it will happen again. I guess I could have been ugly about it but they corrected their error and it hasn't happened since. But I do check my meds. I think we all have a responsibility to make sure we get what we are supposed to.
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Old 02-25-2011, 11:35 AM #8
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The stories are reminding me of something that happened to a friend/boss of mine back in 1994.

I was working in a McD's. It was a franchise that was owned by a really nice couple. Mr and Mrs C were very nice, probably the best people I ever worked for. One morning, I got to work (it was the 6am opening shift on a saturday) and I noticed that the flag was at half staff.

I went inside and asked why the flag was at half staff and the store manager told me they put it at half staff because Mr. C had died unexpectedly the night before. We didnt know what happened at the time, something to do with his heart.

A few months later the story was in the paper and Mrs. C told us all what happened. She had picked up some prescriptions from a pharmacy that I wont name, was the same one I'd been using at the time. She got prescriptions for Mr. C and prescriptions for her daughter and her son. Her son was named for his father, so he was Mr. C III. Apparently the pharmacy, when filling the prescriptions had put the son's medication (not sure what it was) in his father's pill bottle, and C III got his dad's prescription in his bottle.

That night, when Mr C took his prescription, whatever the medication was caused him some sort of cardiac crisis and he had a MASSIVE heart attack and I think a stroke. The medication was found to be the cause.

Mrs C sued the pharmacy and won. (I think the pharmacist who filled the Rx's got fired and possibly lost his license too, since it wasnt his first mistake) Mrs. C also decided to not keep the McD's franchise and sold both stores that she and her husband owned to the slum lord that owned the rest of the McD's in town. That ended the fun times I had working at McD's. I quit about a year and a half after Mr. C died. (the slum lord of McD's no longer owns any McD's. He lost his franchising, so it's now safe to eat at McD's here again)

I try to always remember to check my prescriptions now, and if they change something, I always make sure to call the pharmacy and ask about it. I also will google the numbers and letters on the pills to see what they are too. I still use the same pharmacy that I did back then, but I switched to another branch. So far, I havent had a problem with getting someone else's Rx.

I did recently find out that there's someone with the exact same name as me who uses the same bank I do, and I'm pretty sure she's at the same pharmacy too. I called about a Rx about a month ago, and they didnt ask me any information to confirm who I was when I was asking about something, and they were confused for a minute because the med I was asking about wasnt on the account they were looking at. She asked me what my address was and then said "whoops, that explains it. I was looking at the wrong one". So, now I know to be really careful about my meds I pick up.

Good thing I've pretty much stopped taking everything but my migraine pills (which just changed because they dont make my migraine med anymore)
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Old 02-25-2011, 11:36 AM #9
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In 40+ yrs I only had ONE person tamper with a bottle... and I think she was getting Alzheimer's or just a tight wad.

She was so patently obvious in what she did...putting FiberCon tablets in an old worn pill container, that would hold tiny pills.

She just wanted a "refund"...the bottle was over a year old!

So the manager did it for customer relations, but we both knew what was going on!

But scamming tablet counts is a real thing, and hard to prove.

The dispensing robots often loosen up and start overcounting, and never did anyone call us to warn us of that. When you have a unit with 200 cells, you cannot catch every one!

Controls are usually double counted now. And I would count them myself when temping, because I didn't know the employees well.

Most places will fix a count error after the people leave the store. The place you describe is very backward and old fashioned. (if you live in a small community-- he is really holding you hostage). I'd make a production each time too just like you...so others can see this. It is more damaging for him to be that way in the end. His own worse enemy.

The problems in a busy pharmacy are the endless interruptions.
One cannot concentrate when interrupted every 30 seconds all day long! That and high volume with inadequate help...nightmares!
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Old 02-25-2011, 12:52 PM #10
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Quote:
Originally Posted by hollym View Post
I am tired and may not have read that quite correctly, but are they saying they may have accidentally put Amantadine in a bottle that should have Baclofen (as an example)? Are they also saying there is little risk of harm?

As someone who has taken 80 mg or more of Baclofen per day for about 4 years now, I have been warned of the risk of seizures if I suddenly stopped taking it. I would say that it could be pretty harmful if my Baclofen was not really Baclofen!

Oh and I would be kind of livid with that pharmacy for giving you the wrong dose. What if you were driving and got really drowsy not knowing you were taking a double dose?
Hi Holly!

I believe that they found ONE bottle of ONE medication that had been filled with a strength that was double the strength listed on the bottle. In order to ensure that every med packed there was correct, they did a recall on ALL meds packed during a certain time, to ensure none were packed as one strength but actually contained another strength. It would have been the supply bottle that pharmacies get, a sealed bottle with hundreds of pills in it.

If a pharmacy was busy, or a pharmacist was distracted, they could miss that the pill was NOT as it should be and use it for a refill on a prescription and not know until someone like us called or showed up and asked questions. It can be even more confusing when it's a generic med that is made by more than one company, as is the case with the meds recalled. My baclofen made by Qualitest does not look like the recalled baclofen, it's oval shaped and has a v on one side and numbers on the other. The recalled Smith and Hawken baclofen was round.

The baclofen I received was made by Qualitest but it was in a 20 mg strength and LOOKED like Provigil, and that is what first keyed me in to this. I had also picked up a 90 day supply of Provigil 200 mg tabs and thought maybe they sent some mistakenly labeled Baclofen, and when I looked at it I realized it was NOT Provigil and it was NOT my usual baclofen. I didn't know it was 20 mg baclofen until after I came home with the right bottle of meds and decided to look up the "recall" that I realized the pharmacist was covering up a mistake, even though there WAS actually a recall on SOME type of generic Baclofen.

I would suggest that anyone who gets a different looking pill or that now knows about this recall should look up an image of the recalled pills and make sure you do not have the recalled medication. If you find that you DO have the recalled medication, call or visit your pharmacy and have them check the med to make sure it is not part of the recall. I believe that it only has to do with the strength of the med packed in the pharmacy supply bottle, and they should know by now whether they got the wrong strength in a supply bottle marked with a different strength.

LMAO! Clear as mud, ain't it!
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