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Ran out of Betaseron story a bit long

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Old 12-29-2011, 12:06 PM #1
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Hi Karilann! I can't answer your question as I am not on B. However, I have experienced similar things with the pharmacy when I was on C. It is very frustrating. I hope all gets resolved soon.

You can try calling your neuros office and see if they can answer your question. Additionally, hopefully someone will come along with some advice.
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Old 12-29-2011, 02:20 PM #2
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Sheesh Karilann, what a horror story.. I can see shipments being a little late due to the season, but this is rediculous.

Sounds like someone new is working on your account and doesn't know what the **** they're doing.. Or... too many cooks in the kitchen.

I hope you get it all straightened out soon, BTW, I don't think a week of no shots would hurt, but not sure about two weeks?

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Old 12-29-2011, 03:05 PM #3
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Something is up at Medco, must be new management or process or something. I received an "unscheduled" shipment (they called to send a shipment as they usually do, but it was a week after the previous shipment) and now they have not followed up as they usually do when refill is due. I submitted an online request and they still have not followed up. For years it has been a really simple process, I wonder why the change.
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Old 12-29-2011, 03:25 PM #4
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My insurance company is switching from Medco back to Caremark (again). I haven't really had any trouble with Medco, but maybe this is a good thing.
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