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#1 | |||
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Member
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Okay...let me set the scene:
1. Been taking shots since 2002 2. Get my shots every month through Medco mail order pharmacy 3. They call me automatically every month to set up a shipment date. They always call me. I never have had to call them. For some reason the last shipment was set up in late October. I went to look at my shot supply and had 2 left. I checked my closet where I will sometimes store a new shipment until I have room in my "shot drawer". Nothing there. So I go on line and sure enough there has been no activity since late Oct. Now it is December 15. I called them and they said they had to speak to the doctor. So I called my Doc and asked him to call them ASAP. He returned my call to let me know he spoke to them. Then I get an email stating they could not send shipment because they could not get ahold of my doc. Hmmmm. Called Medco again and the lady said everything was fine and I got the usual details on processing orders etc. Then I get another email stating the shipment would not go out and they were mailing me forms to take to my doctor. WWHHAT? Now it is December 26 and I leave a message at my doctors office. I call Medco again and the lady gets real snippy with me stating they have send numerous faxes to my doctors office with no response and basically I am S.O.L. ![]() December 27 I get a call from my doc who is furious with Medco and suggests I take my pharmacy business elsewhere. He said they did not want to take any responsibility for the screw-ups. (I also noticed I got some sort of different story each time I called them.) His records show that he was in contact with them 4 times in the last 10 days. Anyway I was out of shots from December 15 until tomorrow December 30. I was too afraid to ask the doc what kind of trouble this could cause my system. At least it gives my skin a break from all the pokes. However; I have been feeling far more plasticity than usual. Does anyone think going off the shots for a couple weeks could create a flare or some sort of withdrawl type of symptoms?
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. If you obsess about things that may happen and they don't come true...then you've wasted your time. If it does come true....then you've lived it twice. . |
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#2 | |||
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Wise Elder
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Hi Karilann! I can't answer your question as I am not on B. However, I have experienced similar things with the pharmacy when I was on C. It is very frustrating. I hope all gets resolved soon.
You can try calling your neuros office and see if they can answer your question. Additionally, hopefully someone will come along with some advice. |
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#3 | |||
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In Remembrance
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Sheesh Karilann, what a horror story..
![]() Sounds like someone new is working on your account and doesn't know what the **** they're doing.. ![]() I hope you get it all straightened out soon, BTW, I don't think a week of no shots would hurt, but not sure about two weeks? ![]()
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~Love, Sally . "The best way out is always through". Robert Frost ~If The World Didn't Suck, We Would All Fall Off~ |
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#4 | |||
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Member
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Something is up at Medco, must be new management or process or something. I received an "unscheduled" shipment (they called to send a shipment as they usually do, but it was a week after the previous shipment) and now they have not followed up as they usually do when refill is due. I submitted an online request and they still have not followed up. For years it has been a really simple process, I wonder why the change.
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"In retrospect it becomes clear that hindsight is definitely overrated!" ~ Alfred E. Newman |
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#5 | |||
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Elder
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My insurance company is switching from Medco back to Caremark (again). I haven't really had any trouble with Medco, but maybe this is a good thing.
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* * * **My flesh and my heart may fail, but God is the strength of my heart and my portion forever. (Psalm 73:26) |
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