I get cracked heels too, I was always told that it is a family tradition! My hands also crack, bleed, and hurt. The doc I work for told me to use crazy glue on the cracks--it really works. I have never used it on my heels, yet I have on my hands. My feet prefer nothing on them and that adds to the cracking, I know. The ocean water is great for smoothing your feet, so I would imagine that epsom salt soak would help too. I buy the special diabetic lotion for my feet and it does help. The best lotion I ever had was a peppermint lotion from a store in Michigan called, The World Market, yet I never found it again, even on their website.